Hertz Reviews
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Rental car experience
My experience with the rental car company was pretty good overall. They had a nice variety of cars at good prices, which was a big plus for me. The staff was friendly, knew their stuff, and always helped quickly when I needed it. Only downside was the pricey insurance at the location I went to. It seemed like a useless extra cost that really affected how much I enjoyed renting from them. I'd still think about using them again later on, but I'd definitely check out insurance options first to prevent any unexpected expenses.
Rental car experience
When I rented a car from your place not too long ago, I gotta say, I was really impressed by how awesome the customer service was. As soon as I walked in, they greeted me right away and helped me out with everything I needed for the rental. The person who assisted me was super nice and knew a lot about all the car choices they had. She made the whole process smooth and easy, explaining all the details so I knew exactly what I was getting into. Thanks to her, I felt really good about choosing to rent from your company.
Car rental experience
I rented a car for a work trip and thought I'd give this company a shot based on some good reviews I saw. I was pleasantly surprised to find that the service was even better than I expected. The folks at the rental spot were super nice and made everything easy for me. The car I got was in top-notch shape and didn't give me any trouble on my trip. All in all, I was really happy with how it all turned out and would totally suggest this company to anyone else.
Recent car rental experience
I recently rented a car and let me tell you, it was way better than I expected. I rent cars pretty often and I've used a bunch of different companies before, but this time I was really impressed with the service. The car I got was super clean, well taken care of, and didn't have any problems at all, which definitely made things easier. Dropping it off was quick and easy too, which made it the best rental experience I've had in a while.
Car rental experience
I had a great experience with the service I got when I rented a car recently. The person helping me was really nice and helpful, they really went out of their way to take care of me and make sure everything was good. The car I got was clean and in good shape, exactly what I was looking for. I was really happy with how well the staff at the rental place treated me, they really took good care of me.
Quick and Easy Rental Process
Renting a car was so easy - didn't have to wait for anyone, just picked out any car in my category. Way better than waiting in lines and being stuck with whatever car they give you. The car I chose was clean, drove great, and I had no issues at all during my rental.
Reservation process
I really liked how easy and smooth the reservation process was. Booking in advance definitely made everything go a lot more smoothly. It was nice not to have to pay right when I booked so I could make changes if needed. When I got to the airport, the car was ready to go and it only took about 10 minutes to pick it up and sign the paperwork. The whole experience was super professional and efficient, which I really appreciated.
Airport car rental
The prices at this car rental company were really great, I couldn't find better anywhere else. The customer service at the check-in counter in Des Moines was awesome - super quick and friendly. The car I ended up renting was clean and they had lots of options to choose from. Dropping off the car at ORD was so easy. I had to pick up from one airport and drop off at another, and Hertz had the best price for that.
Gold pick any car in row
The MCO airport spot for dropping off and picking up the rental car was super convenient. We went with the Gold option, where you can pick any car in the row, and it worked out perfectly for us! When we found out our luggage wouldn't fit in the Nissan Rogue, we just walked over and got a Toyota 4Runner at no additional cost. Everything fit just right, and we were really happy with how everything turned out.
Emergency rental assistance
When I was in a time crunch for work because of some unexpected stuff, the service I got was really amazing. The guy in Windsor went out of his way to bring the rental car to my hotel, which helped me get back on track with my work. His thoughtfulness and hard work really made a big difference for me. Thanks a lot for your awesome help!
Car rental experience
The folks at the front desk were awesome! They really went above and beyond to help me out and give me some great tips for getting around the city. Picking up and dropping off the car was a breeze too. Even with lots of other customers, they stayed friendly and upbeat. I'd definitely suggest this service to anyone else.
Review with most votes
Car rental experience
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