RentalCars.com Reviews : Share your review & read experiences

All reviews

RentalCars.com

25% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

S
Sharon
After a long 150 days gap during Covid period ,I booked a car .Very much scare about precautions either taken properly by sellers and owners .I had luggage in big quantity .Trip was almost like an ...Read on
V
Virna
I had an horrible experience with this company on August 7th,2023. I ended up been charged for $286.44 for a car I could not withdraw because of miscommunication with Drivalia (the rental car compa...Read on
S
Sarah
DO NOT RENT FROM THIS COMPANY I read the reviews and decided to use this company to rent a larger vehicle. I needed to transport a facility dog for the children’s hospital I work fo...Read on
E
Esther Camacho
WORST AGENCY EVER!!!! DO NOT BOOK!!! I had to cancel the reservation not because of my fault but for the rental car place fault. And this rentalscars agency in Uk had me on the phone with 4 differe...Read on

All reviews (4)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Best services

    After a long 150 days gap during Covid period ,I booked a car .Very much scare about precautions either taken properly by sellers and owners .I had luggage in big quantity .Trip was almost like an adventures trip.This was a spacious car with enough adjustments.Just two passenger s.
    There is no change in rates either rental or deposit.Condirions of today is not normal as earlier.There should be some relief as financially people are shattered.
    Anyhow, Rental Cars team is very professional with their responsibility .They fully assured ,car is nicely sanitized and need not to worry.
    Over all it was a safe journey ,nice journey
    This will help me to be more familiar with presents scary time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    car rental

    I had an horrible experience with this company on August 7th,2023. I ended up been charged for $286.44 for a car I could not withdraw because of miscommunication with Drivalia (the rental car company) and Rentalscar.com.
    I submitted all documentation and information requested, but the two companies are blaming each others and both refused to issue a refund or credit for the amount charged on my credit card.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rental Car


    DO NOT RENT FROM THIS COMPANY



    I read the reviews and decided to use this company to rent a larger vehicle. I needed to transport a facility dog for the children’s hospital I work for in South Florida. Our new team member was in training in Georgia, and I thought a small SUV would be more comfortable for her on the 8-hour trip to her new home.


    When I arrived at the airport to pick up my rental I was asked where I was going and when I said Georgia, I was told that I could not take the car out of state. OK, no problem. Please refund my money as you have to pre-pay, and I will use another rental agency.



    Problem #1 – The contracted company at the airport has no means to give a refund and gave me 2 phone numbers to call



    Problem #2 – Nobody that answers the phone can do anything to help. I was even told “this is a loss for you”. They were rude and argumentative. Perhaps they have done this to other people so they have experience.



    So, I was charged the moment I booked, did not receive the vehicle and then a refund was refused. Sound like a customer serviced focused company to you??



    I finally got someone to respond to an email and was asked for additional information. That was 2 days ago and no response.



    I recommend that you use a reputable company when you need to rent a car or risk getting taken for a ride!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rental car

    WORST AGENCY EVER!!!! DO NOT BOOK!!! I had to cancel the reservation not because of my fault but for the rental car place fault. And this rentalscars agency in Uk had me on the phone with 4 different people 2 rude women said I can only change the reservation or I will loose the whole amount which was more than $700. One of them even hanged up on me. And then 2 other men said that they could cancel and refund me but charge me 3 days of the rental which ended up charging me $84. It’s better that than losing the whole $700 but its still so unfair. This people are THIEVES!!! Many agencies are just trying to recover the money the lost during the pandemic. DONT FALL FOR IT.


Others also viewed

Europcar brand logo for reviews of car rental and other services

Europcar

2 reviews

There are many reasons why we need to rent a car. It could be that we are yet to get a car but we need the flexibility of having a car of your offe...

Park 'N Fly brand logo for reviews of car rental and other services

Park 'N Fly

1 reviews

In-Depth Introduction to the Parking Industry and Reviews Parking is an essential part of our daily lives, whether we're commuting to work, traveli...

Advance Auto Parts brand logo for reviews of car rental and other services

Advance Auto Parts

1 reviews

Reviewing the Auto Parts Industry: Opinions, Experiences, and Insightful Reviews When it comes to the automotive industry, consumers often find t...

Looking4Parking brand logo for reviews of car rental and other services

Looking4Parking

1 reviews

Welcome to the World of Looking4Parking: A Hub of Reviews, Opinions, and Experiences In today's fast-paced world, where travel has become an integ...