
New Power Texas
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Fixed plan
My sincere advise to customers do not ever never trust this company .The company & customer service all are not trust worthy. We are not home in summer 6 weeks. but they charged 2350 kwh usage & $315 bill.I contacted the customer service & utility they are supporting each other.our highest usage in summer was 1800 kwh. All these years with we were stayed at home. This summer we are not at home at all.but we got 2350 kwh.After back from vacation we are using all utilities & gym also but we are getting 2375 kwh like that.
Very very cheating company.howmany times I contacted the customer service they were saying we were billed based by utility meter reading.the oncor utility is also cheating company.do not trust.
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