Farmbox Direct Reviews

: 10
30% Would buy here again

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K
Karen Jensen
Farmbox Direct is my all-time favourite and i recommend this to tc. everyone who ever wanted to try fresh as well as organic veggies etc. I am buying it from here for last two years and i never eve...Read on
W
Wab
Box delivered by Fedex a day late. Contents were not even chilled. Carrots were like rubber and lettuce was wilted and limp. Extremely over-priced for quality recieved. I will not be ordering a...Read on
J
Judy Hudgins
Received a totally ruined box the company customer service response was " We value you as a customer." (that's great and all but you basically charged me 75 dollars for a box of bad fruit...Read on
M
Marie Rodriguez
Cucumbers rotten ends with mold, romain lettuce rot extended 2/3 into the head, kiwi fruit was dried and wrinkled, brussel sprouts were tiny with dried out end and brown spots, mango was totally gr...Read on
K
Kathy Strickland
Produce was molded and rotten. Tried to contact them when it came in and got no answer. Changed Facebook setting so I could not post on their page. I was a long term customer. Canceled subscription. Read on

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    Would buy here again
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    Its fresh and taste good

    Farmbox Direct is my all-time favourite and i recommend this to tc. everyone who ever wanted to try fresh as well as organic veggies etc. I am buying it from here for last two years and i never ever thought to switch. There are so many reasons i am going to stick with this one!

    1. they sell the fresh and organic . not just for saying, the products are really fresh and organic,
    2. The price is reasonable, ist not crazy expensive because of the freshness or anything
    3. they never drop their standard in quality , not even for once
    4. Buying from here is easy and simple for me

    I would like to cancel my orders from now on 1/29/2021 I gave you a wrong address and I cannot sign on with my email and password. So I don't want anymore.

    Need to cancel as I got a lot more than I can use and ended up throwing out a lot.

    we keep receiving box for several months after we have cancelled and sent the boxes back and the phone is always busy cant call them

    You are so dishonest. Unreal, you charged my account on 2/18, and you are not shipping until 3.22 to 3.24!!!!!!!! Give a break, I am contacting the BBB, Capital Blue, Consumer Protective, Yelp and my state representative. You NEVER complied with e-mailing the menu on Friday, 2/19 as was stated. You are so poorly run.

    I have tried a number of farm to table options. Farmbox direct was one of the least user friendly choices. changing items was impossible, shipping was suppose to be included in the box price but turns out it was added on top of the box price. not cost effective and they decided what I received, never got what I preferred. I cancelled

    I can't figure out how to cancel

    I can't figure out how to cancel

    Rosemary o;'brien

    Rosemary o;'brien

    Please help me cancel


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    Would buy here again
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    Vegies and fruit

    Box delivered by Fedex a day late. Contents were not even chilled. Carrots were like rubber and lettuce was wilted and limp. Extremely over-priced for quality recieved. I will not be ordering again.


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    Would buy here again
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    Large organic box

    Received a totally ruined box the company customer service response was " We value you as a customer." (that's great and all but you basically charged me 75 dollars for a box of bad fruits and vegetables. .
    If it arrives without shipping delays it is generally good. Once you get a bad box though you are out in my case 75 dollars. I emailed and told them my box was bad as it experienced numerous shipping delays so much so that my next box arrived two days later.


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    Would buy here again
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    All Natural Medium Box

    Cucumbers rotten ends with mold, romain lettuce rot extended 2/3 into the head, kiwi fruit was dried and wrinkled, brussel sprouts were tiny with dried out end and brown spots, mango was totally green and hard as arock, oranges had green ends, Roma tomato was split. Customer service would not refund a penny but only give store credit


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    Would buy here again
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    Box

    Produce was molded and rotten. Tried to contact them when it came in and got no answer. Changed Facebook setting so I could not post on their page. I was a long term customer. Canceled subscription.


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    Would buy here again
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    Small organic box

    Produce was not acceptable for the price and stated quality. Inferior produce I would bypass at a supermarket for a fraction of the cost.


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    Would buy here again
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    small organic box

    The last box I received of the produce was rotten in the box. When I received the items that morning. the ice packs where all melted and everything was warm. However, the first box was good. I did email Farmbox to let them know about the poor quality. I had already cancelled my membership because I could not afford the small organic box of produce for about $50 due to unemployment issues related to COVID. But since my last shipment of produce was way below standard and there is not way they can guarantee freshness of their produce, I do not see myself using Farmbox Direct in the near future again after I get back on my feet, You are paying almost $50 for a small box of fresh fruits and veggies, you want them to be fresh and not rotten


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    Would buy here again
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    Medium Fruit and Veggie Box

    Received an order containing 4 mushy/bruised potatoes, 1 small head of wilted/smashed romaine lettuce, 1 tiny squishy onion, and a handful of Brussels sprouts. The fruit in my shipment looked ok, albeit rock hard. I have two avocado baseballs on my counter now that I’m praying will actual soften before shriveling up.

    I canceled the account immediately upon receiving my first shipment, but received a receipt via email the next day for my second shipment. When I contacted the company they were unable to cancel my order because I did not cancel my account in time. Had I canceled my account “on time” it would have been a full day before I received my very first order... When I asked for a refund, I was told they cannot give refunds, only credits on future orders.

    The whole thing is a scam, taking advantage of people especially during a pandemic and with nationwide Stay at Home orders in place is predatory and disgusting. Don’t give these people your money.


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    Would buy here again
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    Small box of veggies

    I noticed when I opened my box, that the zucchini had ice on it. It had been frozen and was limp and unusable. The other things seemed ok but after only two days, the pears completely turned brown, one of the potatoes rotted and the rock hard avocado began to shrivel. I cancelled my subscription and will call my credit card company tomorrow to make sure they don’t charge me for more. Really wish this would have been better. Why is there no category to rate quality?


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    Would buy here again
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    medium box - only veggies

    I received a notice that i could make substitutions in my box but none were made. The box was almost all root vegetables which was NOT what i had requested. Half of the potatoes were rotten and had to be tossed in the compost. I basically paid almost $60 for a large bag of carrots, 1 onion, 2 hard as rock avocados, a small bunch of very tough kale, 6 or 6 potatoes (half rotten), 2 tiny sweet potatoes, 4 zucchini. I emailed a complaint and request to cancel. I received a response instructing me how to cancel online and was then charged for ANOTHER box which i have not yet received. Fortunately, i purchased with American Express so i am able to file a dispute with them.


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