Grubhub Reviews

: 26
69% Would buy here again

Most relevant positive review

  2024-05-26
Recent food orders
I've been using the delivery service a lot lately, and I've been pretty happy with it o...Read on
J. Rodriguez

Most relevant negative review

  2024-04-11
Order experience
I've been pretty disappointed with the service lately. There are a bunch of problems I'...Read on
A. Jaskolski

Review with most votes

  2023-12-08
Food delivery order
I've used Grubhub for food delivery a bunch of times, in places like Phoenix, AZ and the SF ...Read on
L. Bayer

Reviews (26)

  (15)

 (3)

  (5)

  (3)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Convenient and reliable food delivery with Grubhub

    I have been using Grubhub for several years now and I have to say, it has been a great experience overall. The ordering process is very easy and convenient. I can either use their website or their mobile app to place my order and it only takes a few minutes.

    I love that Grubhub has a wide selection of restaurants to choose from in my area. Whether I'm craving Chinese food, pizza, or sushi, Grubhub has it all. They also have a lot of exclusive deals and discounts that are only available through their platform, which is a nice perk.

    The delivery times are usually pretty accurate and the drivers are always friendly and professional. I've never had any issues with missing or incorrect orders. I also appreciate that Grubhub has a tracking feature, so I can see where my food is in real-time and know when to expect it.

    Another thing that I really like about Grubhub is their customer service. Whenever I've had a question or a concern, I've been able to get in touch with someone quickly and they've always been able to help me out.

    Overall, I am very satisfied with Grubhub's service and I would definitely recommend it to others.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and reliable delivery

    I've been using this service ever since I moved to Maryland, and I gotta say, I've never had any problems with the delivery. They're always quick and reliable, no matter what the weather is like or what time of day it is. I really appreciate how efficient and professional the delivery drivers are, they always show up with a smile on their faces. It's always nice when my food gets here right on time, super hot and all ready to eat. I love that I can always rely on them every time I order something.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Frequent use, occasional mistakes

    I use this service a lot, and sometimes they mess up my orders. But I gotta give props to the customer service team for fixing things quick and with no fuss. It's super handy to be able to order from lots of different restaurants in one spot, especially when I'm too busy to cook. The website and app are easy to use, so it's a breeze to look through menus and place my order. Even though it sucks when they make mistakes sometimes, I'm thankful for how well the customer service folks handle it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pizza, wings, triple chocolate brownie

    I'm so pumped that I can now have food delivered right to my door! It's been tough living 10 miles away from the main road in town, especially when it comes to getting food delivered. But thanks to Grubhub, I can now enjoy all my favorite snacks without even leaving my house. Being able to order pizza, wings, and a triple chocolate brownie and have it brought straight to my doorstep is a total game-changer. I'll be smiling all day, maybe even all week!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent food orders

    I've been using the delivery service a lot lately, and I've been pretty happy with it overall. They always deliver my orders on time, and the food is still nice and hot when it arrives. The drivers have always been really polite and professional, which is nice. I also like the contactless delivery option because it's easy and safe, especially now. So far, I haven't had any problems with my orders, and I hope it stays that way.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Creepy Driver Incident

    I had this really strange encounter with a delivery guy that made me feel super creeped out. He kept texting me all this random stuff about how far he had to drive, bugging me for an extra tip, and sending me memes about driving fast. When he finally got to my house, he was all up in my face, trying to show me things on his phone. It was so uncomfortable that I had to tell him to get lost. After that, I definitely don't want to use that service again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Meal delivery convenience

    The meal delivery service from this company has seriously been a game-changer for me. Being a super busy mom of three and running two businesses, I just don't always have the time to cook. It's a total lifesaver being able to order meals. Plus, the customer service has been amazing and the website is really easy to use. If I had one wish, it would be to have the option to split payments between different cards.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My recent order delivery

    I'm pretty bummed out about some of the delivery drivers not paying attention to the delivery instructions I gave. I asked them to put the stuff on the bench, but instead, they've been leaving the bag on the floor right in front of the door, on the welcome mat where everyone wipes their feet. It's kind of annoying to see them not following directions like that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and efficient food delivery

    GrubHub really comes in clutch for me when I'm slammed at home and don't have time to cook. It's so convenient getting my food delivered promptly and smoothly, it really changes the whole game. Shoutout to the drivers hustling out there to make sure I get my food on time. It might seem small, but it really makes a big impact on my day. Way to go, GrubHub!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Utilized a $10 off coupon from a friend

    I'm a Grubhub customer and my friend sent me a $10 off coupon. I used the promo code when I placed my order and it all went smoothly. I also decided to try out their 30-day free delivery trial, which only charges 99 cents after the trial is over. The whole thing was super easy and convenient, and I'm grateful for the savings from Grubhub.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unwanted tip added

    Oh my gosh, I can't believe what happened! I ordered some food and a drink, but the driver ended up dropping it in the mud on the street. And to top it off, they added an extra 8 dollars tip without even asking me first. So not cool, right? And when I tried to get it sorted out, the chat lady just abruptly ended the conversation on me. How rude is that?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Order experience

    I've been pretty disappointed with the service lately. There are a bunch of problems I've noticed, like the service fees being way too high and the delivery charges being all over the place. I use the service all the time and it seems like the drivers aren't always getting paid fairly, which is pretty worrying.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Food delivery

    Oh my goodness, my experience was amazing! Ordering from this app was incredibly easy and the food arrived right on time and in perfect condition. I order from here all the time and I've never had any issues. The restaurant options are all delicious - it's so hard to decide which one to order from next! Keep up the great work, Grubhub!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Food delivery

    I gotta say, ordering food online for delivery is super convenient, but these delivery drivers definitely need a reality check. Every time I use this platform, it feels like a crapshoot. I'm so fed up with dealing with these airheads. I've had enough and I'm just gonna stop using this service altogether.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy online ordering process

    I really liked how easy it was to order online. The website was super simple to use and I didn't have any trouble choosing what I wanted. The food was really good too and it came right on time. I was happy with how everything went from ordering to delivery.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Partial order received

    I recently ordered some food online, but my experience was pretty disappointing. Only part of my order showed up, and when I called the restaurant about it, they said they'd give me a credit that I never got. Then when I talked to customer service, they were pretty unhelpful and basically just said too bad. Not exactly the service I was hoping for after spending my money there.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy, fast, and convenient ordering process

    I've had a great time using Grubhub. Ordering food is super easy and I can customize my meals easily. Plus, my food always comes on time and still warm, which is awesome. The drivers are always friendly and professional, providing great service. Thanks to the Grubhub team for being efficient and reliable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Food delivery

    Oh my gosh, I used this delivery app and it was so frustrating! I mean, they kept changing the pickup time like a million times and it took forever to get my food. I just wish they would be upfront and tell me the actual delivery time. Ugh, it was such a hassle!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Waited for Hours

    I can't believe how bold this company is! I ordered food and waited for hours, but it never showed up. And to make matters worse, they had been driving around with my food the whole time! It's just completely unacceptable.


Others also viewed