Bright Cellars Reviews
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Quality wine selection, sommelier service
I've been a customer of this wine subscription service since 2018, and I've always been super impressed with the great wines they offer. The sommeliers really know their stuff and have given me awesome recommendations whenever I've needed help finding a specific taste or pairing. I've really loved trying out their special wines too, they've introduced me to some cool new flavors I wouldn't have found on my own. Lately, I decided to throw in a non-alcoholic bottle in my next order, and I'm curious to see if it lives up to their usual high standards. Non-alcoholic wines sometimes end up being a letdown, so fingers crossed this one tastes better than expensive grape juice.
Six bottle monthly subscription
We got a six bottle monthly subscription as a gift and we've been pretty happy with it. The website is easy to use and the quiz at the beginning was actually kind of fun, giving choices for all kinds of tastes. The delivery was quick and the packaging looked nice, with good info about each bottle. Even when we got a bottle that wasn't really our thing (we knew that might happen), the customer service was really great and they sent a personal message, talking about our concerns and saying they'd make changes for the future picks. Overall, we'd totally suggest this service as a cool and easy way to try out and find your favorite wines.
Wine club membership
I've been a member of this wine club for a while now, and I gotta say, the bottles I get are always top-notch. Every shipment brings something new and exciting, never fails to impress. You can tell they really put some thought into picking out the wines, and I love the variety. The customer service is amazing, definitely stands out from other wine clubs I've been a part of. Big thanks to the team for always going above and beyond to make sure us members have a great experience. Cheers!
Second box experience
My husband and I just got our second box from Bright Cellars, and we've been loving it. The wine pairings they suggest for each meal have really added something special to our dining routine. It's been a fun way to explore different wines and how they complement our food. Plus, we've discovered some cool bottles that we wouldn't have come across otherwise. If you're into wine and want to step up your tasting game, we definitely recommend giving Bright Cellars a try.
Awesome wine with cool cards
The wine choices are awesome! I always enjoy getting those little cards that tell you all about the wine and give suggestions on what to pair it with. It's not only helpful for me, but also makes a bottle of wine an even better gift! And let me tell you, the customer service is top-notch, which is really important to me.
Quick refund resolution
The customer service guy, Mauricio, took care of my refund issue super fast. Originally, I was given the wrong price for my membership box but he fixed it right up. He replied quickly and got me the correct refund without any delays. I gotta say, I was really impressed with how well he handled everything.
Wine bottle quality issue
I just wanted to share that I got a wine bottle that was totally ruined. I wasn't really trying to get my money back or anything, just wanted to give them a heads up in case there was a bigger problem with that batch or year. Their customer service peeps got back to me super fast, said they were looking into it, and sweetened the deal by tossing some reward points my way to make up for the spoiled bottle. They really came through with awesome service, and for that, I'm grateful.
Wine Subscription Customer Review
I've tried a bunch of wine subscriptions before, but none of them even come close to the awesome personalized experience I get from this company. They really take the time to get to know what kind of wine I like and make sure each bottle is something I'll love. Their attention to detail and customer service is top-notch, which is why I keep coming back for more. Plus, being able to easily delay shipments when my fridge is already stocked with wine is a huge plus.
Wine subscription service
I've been using this wine subscription service for a while now and I've had really good experiences with it. The customer service team is always quick to respond and super helpful, especially when I had some trouble with shipping and needed to update my address. The wines they pick out for me are always top-notch, and I love the little info cards they include with each bottle. It's a fun way to try out new wines and share them with loved ones.
Great customer service and quality wine
Customer service at this company is absolutely amazing! They always get back to me super quickly and really pay attention to all the little details. And let me tell you, the wine is top-notch - it makes for a really enjoyable drinking experience every time. I would definitely suggest this company to anyone in search of great customer service and high-quality wine.
Wine subscription
I just signed up for a wine subscription and man, I was totally impressed by the wines I got. Each bottle had its own special flavor that really wowed me. I've tried other subscriptions before, but nothing comes close to this one. It's hands down the best one I've tried and I'm pumped to see what other wines they send me in the future.
Monthly wine subscription
Choose your favorite type of wine and get a customized collection every month! The prices are great for the quality you get, plus ordering is a breeze and you'll get your delivery super quick. The customer service is on point and always there for you, even giving you some goodies for reviewing your wines.
Great Idea
Sorry I couldn't reach to right selections , means my selection from almost 50 different options, and result of matches needed to change brands more then four times.
I strongly believe this is a fantastic shop for regular drink lovers. Probably this was reason I didn't match
