IGP Reviews
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Personalized gifts and bouquets
I've been a loyal customer of this company for a while now, and every time I shop for personalized gifts and bouquets, I have a great experience. Whether I'm going for something customized or ready-made, the products are always top-notch and go above and beyond what I expected. The website is super easy to use, so I can easily browse and order all kinds of stuff like bouquets, chocolates, birthday presents, and other personalized gifts for different occasions. I really like that I can get same-day delivery for certain items - it's come in handy more than once! And the customer service team is always on point, ready to help with any questions or issues I might have. Overall, I definitely recommend this company to anyone looking for special and thoughtful gifts.
Birthday gifts for husband
I just bought some birthday gifts for my husband from this company and let me tell you, I couldn't be happier! The quality of the products, the customer service, and the quick delivery were all top-notch. Everything I ordered was just like they described and my husband was so pleased with everything he got. The customer service folks knew their stuff and were really helpful with my order. And the delivery was fast and on time, even earlier than I expected. I'll definitely be coming back to shop here again in the future because my whole experience was awesome.
Personalized gifting options
I just bought some personalized gifts from this company and I gotta say, I was really impressed with all the cool choices they had. They had everything from custom caricatures to yummy cakes, so there was something for everybody. I've given these gifts to my friends and family, and they all loved them! It's so nice to see them happy with such thoughtful presents. I love how unique the gifts are and how much joy they bring. I'll definitely be coming back for all my gift-giving needs.
Recent gift purchase
I just bought a gift and I gotta say, I was blown away by all the cool gift options they had. The personalization stuff was awesome, and I was especially drawn to the fancy cakes and bouquets they had. And let me tell ya, the delivery was right on time, which is super important when you're sending gifts to folks you care about. I've been using this site for a while now and I'll definitely keep coming back because they always do a great job. Keep it up!
Fresh flowers, pretty bouquet, same-day delivery
The flowers I ordered were so fresh, and the bouquet was just beautifully put together. I was really impressed that the note didn't have any grammar mistakes and that they delivered it on the same day, right on time. But, I do wish that the app wasn't so buggy and that the live tracking feature was a bit better.
Gift purchase for mother
I found this website when I was trying to find a special gift for my mom, and I was really impressed by all the choices they had. Everything from ordering to delivery went really smoothly. Even though my mom hasn't tried out the gift yet, I just wanted to say how happy I am with the website and how well the company communicated throughout the whole process.
Gifts
I had a great time shopping on this website! The things I bought were really cool and looked almost just like I saw online. The only thing I think they could improve is sending a picture of the gift to the person who sent it, so we don't have to ask the receiver for it. It can be a bit awkward sometimes to ask for pictures from someone who isn't a family member or friend - they could be a coworker or business acquaintance and all.
Personalized gift purchase
Hey, I gotta tell you - this website is the real deal for personalized gifts. Unlike those other companies that don't give a darn about their customers. IGP really goes the extra mile to make sure you're happy with what you get. The stuff they have is top-notch and their customer service is on point. I've been shopping with them for a bit now and never had a bad time. Seriously, give them a shot - you won't be sorry.
Same day delivery
I love that they offer same day delivery, it's super convenient when you realize last minute that you need a gift. They always come through with the delivery when they say they will, which is great. But I've noticed that the quality of the flowers hasn't been as good lately.
Same day delivery with limited time slot selection
I recently ordered something for same day delivery, but I was kinda bummed out by the limited time slots they had. The website only let me choose between 5 and 9 for delivery, and that didn't really work for me. On the bright side, the product itself was great and came in the exact condition I wanted.
Rakhi
No accountability, bad customer service
I recently had a highly unsatisfactory experience with IGP (Indian Gifts Portal) regarding the delivery of Rakhi items that I had ordered from their website. I am writing this review to express my disappointment and frustration with their services.
I placed an order for Rakhi gifts for my siblings well in advance to ensure they would receive them on time for the Raksha Bandhan festival. I was given a delivery date range that should have allowed plenty of time for the items to reach their destination. However, the items were not delivered within the promised time frame.
As the delivery date approached, I started to become concerned about the status of my order. I reached out to IGP's customer support multiple times to inquire about the delay, but each time I was met with vague and unhelpful responses. They claimed that my order was in transit but failed to provide any tracking information or concrete details about when it would arrive.
The Rakhi items finally arrived three days after the Raksha Bandhan festival had passed. This delay not only caused immense disappointment for my siblings but also ruined the spirit of the festival for our family. The whole purpose of sending Rakhi gifts is to celebrate the bond between siblings on a specific day, and IGP's incompetence completely overshadowed this sentiment.
What adds to my frustration is the lack of accountability and poor customer service I experienced throughout this ordeal. IGP did not take responsibility for the delay and failed to offer any compensation or gesture of goodwill for their mistake. Their customer support was unresponsive and unapologetic, leaving me feeling disregarded as a customer.
I had trusted IGP to deliver my Rakhi gifts on time, but they utterly failed to meet this basic expectation. I am deeply disappointed by their unprofessionalism and lack of commitment to customer satisfaction. I will certainly not be using their services in the future, and I strongly discourage others from doing so as well, especially when it comes to important occasions like festivals.
In conclusion, my experience with IGP regarding the late delivery of Rakhi items was nothing short of a disaster. They not only failed to fulfill their commitment but also demonstrated a complete lack of responsibility and customer care. I am extremely dissatisfied with their services and would advise everyone to look for alternative options for their gifting needs.
