ProAudioStar Reviews
Reviews (11)
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Order made for expensive gear
So, I got a bunch of stuff from this place, right? Everything was cool until this one time. I ordered this super fancy gear that was supposed to be used but in great condition and a really good price. After I paid, I got my receipt. Then they were like, "Hey, for just a little more money, you can get a brand new one instead!" And I was like, "Okay, sure!" So, I got the gear and it looks brand new. But then I wanted a receipt that said it was new in case I wanted to sell it later on. But they were like, "No, our system can't do that." And it was kind of lame, you know? So, I never got the right receipt. Other than that, everything was good, so I'm giving it 4 stars instead of 5.
Squier Stratocaster
I was kinda unsure about buying from this company because of all the bad reviews, but I figured I'd give it a shot since they had the best price on the Squier Stratocaster I wanted. Turns out, ordering was super easy and quick. I got a tracking number the next day and the guitar showed up in perfect shape just 3 days later. And get this - I paid for a used guitar but got a brand new one instead! I couldn't be happier with my purchase and will definitely be coming back for more in the future.
Return and refund process
I just had to return something I bought from ProAudioStar because it didn't work for me. But I was happy with how the customer service handled it. When I asked for a return, they got back to me quickly and stayed in touch. They set up a return label and RMA fast. And when they got the product back, they gave me a full refund with no extra fees. I was really impressed with how smooth and professional ProAudioStar was about the whole thing. They definitely have top-notch customer service!
Guitar purchase
I was kinda nervous at first about buying a guitar online, but I gotta admit I was really happy with both the guitar and the service I got from this company. The guitar showed up in only 3 days, quicker than I thought it would. It was packed real nicely and came in perfect shape. The setup and action of the guitar were just how I like it, which shows they put some good work into it before sending it out. All in all, I'm super impressed with the guitar and how fast it got to me.
High-end guitar
I got this awesome guitar from ProAudioStar at a really great price, way cheaper than anywhere else. It was brand new and came in perfect condition, sealed in a box.
New guitar returned for defects
I just got a new guitar from ProAudioStar, but when I opened it up, I noticed there were some defects from the manufacturer. I reached out to customer service and sent them some photos of the problems. They were super quick to respond and even sent me a prepaid shipping label to return it. The whole thing was easy-peasy, and I got my money back just two days after they got the guitar back.
Used keyboard purchase
I got a used keyboard from this store not too long ago, but it had some problems when I tried to use it. Thankfully, returning it and getting my money back was really easy and fast. The customer service was top-notch the whole time. The people working there were super helpful and knew what they were talking about, making sure I left happy. I really value how they care about keeping customers happy, so I'll definitely be back to shop there again.
Two guitars and two amps purchased
I just bought two guitars and two amps from this company, and I have to say I had a really good experience. The prices were awesome and the shipping was super quick. One of the amps I got was supposed to be used, but when it arrived, it was actually brand new and still sealed in the box, all for more than half off the new price. This company is definitely a great place to shop.
Used electric guitar order
I just got myself a used electric guitar online and man, was I excited when it came so fast and in really good shape! The packaging was great and the guitar looked like it had just come out of the factory. I tuned it up right away and have been jamming on it nonstop. Seriously, this whole buying experience couldn't have been better.
Many purchases!
I've got guitars, amps, pedals, mics, keyboards - you name it! Only had one problem with a cracked side panel on a Nord Piano, but ProAudioStar connected me with the US distributor who took care of it no problem.
Guitar purchase
Just make sure you get everything in writing, take pictures or videos of your stuff, and hope for the best. People like to live on the edge sometimes, and things can go sideways. But we're keeping our fingers crossed that everything will turn out alright.
