ServiceTitan Reviews

: 11
100% Would buy here again

Most relevant positive review

  2024-03-30
Software for accountants
ServiceTitan is really cool, but sometimes it can be a bit tricky to navigate. You have to do som...Read on
Myrtie

Review with most votes

  2020-10-19
Very useful products
Useful software , I don't know about other customers I can say ,how nicely it's . Manageable serv...Read on
Raymond

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    Game-changing software

    Service Titan has been a game-changer for our company in ways we never even thought possible. Going through the setup process was definitely a challenge, but we were ready to put in the hard work because we knew it would be worth it in the long run. Our Onboarding Specialist, Erin, was absolutely fantastic. She walked us through each and every step, answered all of our questions, and made sure we were on the right track for success. And our Success Manager, Victor, has been simply amazing. He's always there to lend a hand with any issues or questions we may have. Thanks to Service Titan, our operations are running smoother than ever before, making us more efficient, productive, and responsible. We are beyond thrilled with our choice to make the switch to this software.


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    Data transfer and customer support

    One of the best decisions we made for our company was switching to this platform. When we first ran into some challenges with our data transfer, Allen Sarkissian, our Customer Success Manager, was assigned to our account. His communication was top-notch as he worked through each issue with a lot of expertise and professionalism. Not only did Allen stand out in providing exceptional support, but other team members also stepped in to help whenever needed, showing the same level of dedication and commitment. This kind of teamwork and support is truly rare and really impressive in the customer service industry. As we recently celebrated our 1-year anniversary on this platform, I am grateful for the outstanding support and service we have gotten from Allen and his team.


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    Very useful products

    Useful software , I don't know about other customers I can say ,how nicely it's . Manageable services very frequently required.To monitor, find contacts ,time schedule , expenses etc.
    Already one agency is doing similar work where I need to be enrolled for daily requirements of work related to ,AC repair,small equipments, electricity ,plantations , plumbing etc what is all very common in every houses unlike me.
    There is no factor of cost and their services while working with .Back up team with good experience to handle complains if stuck anywhere in operation of software provided by them.
    Just a matter of time where each and small things are being monitored thru software.


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    2nd year on the platform

    Service Titan has made a huge difference for us over the last couple of years. It took a bit of time to get used to it and get everything sorted out, but now we've got 5 experts on board who have really boosted our game. We just brought in two Pro Products, and there were some issues at first, but we got some extra support and figured it out. We're looking forward to keeping up the good work with our Customer Success Manager and keep improving and growing our business to its full potential.


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    Software for accountants

    ServiceTitan is really cool, but sometimes it can be a bit tricky to navigate. You have to do some funky things to make sure everything is working properly. But, hey, the customer service is fantastic and they always have your back. They fix any issues right away. As an accountant, I have to say, this software is top-notch and easy to use.


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    Revenue booster

    I really love how ServiceTitan has made us more money ever since we started using it. We're able to give our customers more choices, which they seem to really like. And we also have these awesome reports that help us stay on top of inventory and marketing. Thanks to the marketing tools, we've even saved some cash on Google ads. So grateful for ServiceTitan!


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    Efficient and Professional Staff

    I've always had great experiences with the folks at this company. They're super professional and always get things done quickly for me. I really like how easy they are to talk to and how understanding they are with any questions I might have. Plus, they're really good at fixing any problems that come up, and I can tell they're always trying to make things better. Overall, I'm really happy with how professional and efficient the staff is.


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    Game-changing software

    ServiceTitan keeps blowing me away with their innovation. I'm seriously impressed by how they always come up with new and cool products. It's clear they actually listen to their users and work hard to make their services better. And let me tell you, they are killing it when it comes to handling the money side of things with their software. They are definitely taking things up a notch.


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    Super cool app for contractors

    This app is amazing for contractors looking to take their business to the next level. It covers everything from marketing and dispatching to financing and follow-up. It's constantly improving and staying up-to-date with the latest trends. Our team absolutely loves using it!


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    CSM is amazing

    Victor is seriously the hero of our business. He always has our back, no matter what comes up. He's always on top of things and knows exactly what our business requires. It's awesome collaborating with him!


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    Constantly improving the service

    I really dig Service Titan because they're always looking to improve and get smarter. My guy Dale is seriously the bomb CSM and all the folks online are so helpful.


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