SteelSeries Reviews

: 7
86% Would buy here again

Most relevant positive review

  2024-03-21
Gaming headset
I picked up a headset about a year ago and I'm still loving it! The battery life is really g...Read on
Brennon Upton

Review with most votes

  2023-01-30
Reliability, Efficiency, and C
As a client of SteelSeries, I have had a fantastic experience with their products and customer se...Read on
Laurianne Miller

Reviews (7)

  (5)

 (1)

  (1)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Noise-canceling headphones gift

    When I was looking for noise-canceling headphones to give my husband as a gift, I found this product and decided to try it out. My friends and family recommended it, so I went ahead and bought it. I was a bit worried at first about whether the headphones would be comfy enough for my husband to wear all day since he's a remote teacher and spends hours in virtual classrooms. The microphone quality and noise cancellation feature were also really important for his job. Luckily, he was super happy with the headphones, especially with the custom drivers that make his gaming experience even better. In the end, I really love this product and would definitely recommend it to anyone who needs high-quality headphones.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Reliability, Efficiency, and Caring Service

    As a client of SteelSeries, I have had a fantastic experience with their products and customer service. The quality of their gaming peripherals is top-notch and I have never had any issues with any of the products I have purchased from them. Their website is easy to navigate and the checkout process is smooth and efficient.

    The customer service team is also exceptional. Whenever I have had a question or concern, they have been quick to respond and have always provided helpful and informative answers. They truly care about their customers and it shows in their actions.

    Overall, I highly recommend SteelSeries to any gamer looking for high-quality gaming gear.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Headset purchase

    I just bought a headset from a nearby store and had some problems with it after only two days. I reached out to customer support through their chatbot and was happy with how fast and helpful they were. Even though I had seen some bad reviews, everything went really well for me. The person I talked to from support was friendly and funny, which made things more fun. The warranty stuff was kind of long, but it was clear and didn't take away from how good my experience was. I'd give it a 4.5 out of 5.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    microphone, headset, and keyboard

    I just bought a new microphone, headset, and keyboard from the company we talked about earlier, and I gotta say, it was a great experience. I've used stuff from big brands like Razer, Corsair, and HyperX before, but what really sold me on this company was their awesome customer support. They're quick, helpful, and when I had to use my warranty recently, it was a bit of a wait, but everything was laid out clearly. One thing I really liked was getting an RMA coupon as part of the warranty deal.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gaming headset

    I picked up a headset about a year ago and I'm still loving it! The battery life is really good and the microphone works perfectly for gaming. Plus, I love that they also donate to charity - that's really awesome. I'm a big fan of both the products and the brand overall, they're just amazing!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customer Support Experience

    I've reached out to customer support twice in the last month, and I gotta say, they really came through both times. Even though the products I bought had some fancy features that needed special software, the support team helped me out right away. They were on top of things when I had questions about my order and why certain stuff wasn't working right. With their assistance, everything got sorted out smoothly.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Arctis Pro headset

    I was so pumped to finally try out the Arctis Pro headset, especially because I've always been a fan of SteelSeries headsets. But let me tell you, I was pretty disappointed this time around. After less than a year of using it, the plastic connection between the headband and the earpieces actually cracked, and the right earpiece straight up fell off. Seriously? Now I'm having to MacGyver it together with some hot glue while I try to figure out my next move. Not cool, SteelSeries, not cool at all.


Others also viewed