123Office Reviews
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Office Pens
We ordered 10 dozen office pens (that are hard to locate any more) and received the wrong product, instead of offering a free return like it states on their website (I would've just wanted an exchange for the correct product) - they are insisting on getting pictures etc. . . . . of the delivery which at this time I don't have a way to take a picture and upload to a computer to email. We sent the picture from their site of the product we ordered and the picture from their site of what we received.
After 4 emails we are done! Absolutely will never try this site again!
We are very sorry for the inconvenience. Your order was refunded in full. We requested photos and information from you purely to identify what caused the issue in the first place, so it doesn’t happen to any of our other customers. We do apologize if this request was inconvenient and hope to do business with you again!