
adidas Outdoor
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Climbing Shoes
These shoes are not what they use to be under the 5.10 leadership. The shoe started falling apart after a month. I made a warranty claim and the people I dealt with were cold and unapologetic about their dysfunctional product. I also had to spend more money to send in my defective shoe so that they could "maybe replace it." I do NOT recommend this company.
Five Ten Mountain Bike Shoes
Ordered some shoes for my daughter-in-law for Christmas. The ordering and shipping went relatively smooth. She found that they ran small, so we needed to exchange them. Well, they don’t do exchanges, so I had to pay for a second pair and wait for the refund and return of the first pair.
It took over 24 emails back and forth to request a refund vs a store credit. I still don’t think she got what I was trying to say.
Anyway, I was only given the option of a store credit, so I had to make a purchase of something.
All in all, the company has a long way to go in improving their customer service associates and their service platform.ALWAYS MY FAVORITE
adidas is my all time favorite
they sell the best and most amazing outdoors apperals which are comfortable , super good and i love it
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