I sent back two rings for a refund that I still have not gotten. I have emailed them and someone with the name of George responded and stated that he would check into it and get back with me the next day. That was over 2 weeks ago ! I have sent another email and have called many times, which my wife has also! We have never been able to speak with anyone, Always have had to leave a message which we have many times to no avail!! I feel scammed and will never purchase from them again!