Horrible experience with every turn.
Orders do not arrive as promised.
I got several emails over a few days saying things like “your order is in production!” and “your order’s almost done, it’s shipping soon!”. Almost done??? I ordered BLANK products!!! THEN, a woman emailed me saying they wouldn’t even be able to send it out until 15 days AFTER my “must have in-hands date”. I call customer service, a woman is telling she is not sure if they can accommodate me but they’d let me know by the end of the day. Never heard from her. 15 days later I contact their chat service and I am being told that my order did ship but won't have tracking for another day. Next day still no tracking this time I contact my customer service rep. She is telling me not only it didn't ship, it won't ship for another few days!
At this point I ask to speak with a supervisor who is telling me there is nothing they can do on their end, it's their warehouse that causing the delay. Nearly a month after purchase, there is still no product.
My emails are being ignored as well.
This company is extremely dishonest, disorganized and unprofessional and I would not recommend ordering anything from here!!
I also want to mention that I submitted my review directly to them to be posted on their testimonial page
Needless to say, it didn't make it there.