BB Dakota

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BB Dakota

50% Would buy here again

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V
Victoria grey
i was crushing hard on the tunic style hoodie. so finally after long thinking, i bought one from here and its so awesome. The hoodies bought from here is pink in color and its not that weird pink,...Read on
J
JT
Ordered a clothing product online through Express website. The clothing was too large and I wanted to return. It was a very long and difficult process to get a return label but one was eventually e...Read on
A
Anonymous
I bought a dress from Express marketplace, BB Dakota. It did not look anything like how it did on the website. Instead of a grey dress, it was white and black stripes. Awful. So I went to return it...Read on
S
Shruti
I placed an order online and received it 2 weeks later. One item was missing. I informed them and it took them over 1 week to respond. Its been over 2 weeks and there still hasn't been a resolution...Read on

All reviews (4)

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  • Ordering

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    Would buy here again
    Overall

    The tunic hoodie is so good

    i was crushing hard on the tunic style hoodie. so finally after long thinking, i bought one from here and its so awesome. The hoodies bought from here is pink in color and its not that weird pink, its good pink. I love the fabric and how cool it looks. Aart from god fabric, the comfort level is amazing i really love the shopping from here and will buy more soon. they have overall good collection in styles and trendy clothes which goes amazing as compare to the price, its awesome, i recommend to everyone out there! Also the price is decent as compared to the clothes quality , and for me quality matters more.


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    Would buy here again
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    Joggers

    Ordered a clothing product online through Express website. The clothing was too large and I wanted to return. It was a very long and difficult process to get a return label but one was eventually emailed to me. I packed the item up and returned it. Several weeks later there is still no refund. I contacted customer service and they stated no return label was generated. The tracking number shows the package was received and signed for almost 3 weeks ago.


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    Dress

    I bought a dress from Express marketplace, BB Dakota. It did not look anything like how it did on the website. Instead of a grey dress, it was white and black stripes. Awful. So I went to return it and Express would not let me return it in the store. They said I needed to contact BB Dakota. So I did, and they said "It will take a couple days to get you the return label. Up to 7 days." So I waited. After TWO FULL WEEKS, I still had not received the return label. So I called their customer service.
    That was pointless. They told me to wait a couple more days. I began to think that they were procrastinating long enough, so I wouldn't be able to make my return. After 30 days, you can no longer return your order. So I waited the 2 days and STILL never got my return label.
    Horrible customer service. And I will never buy from them again.


  • Ordering

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    Would buy here again
    Overall

    ORDER Mishap & lack of customer service support

    I placed an order online and received it 2 weeks later. One item was missing. I informed them and it took them over 1 week to respond. Its been over 2 weeks and there still hasn't been a resolution of the missing coat. I keep getting computerized responses but no real person has even made an attempt to help me out. I will most likely NEVER order from their online store again. This is unacceptable.


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