CosmeticAmerica.com

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CosmeticAmerica.com

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N
Nancy Duffy
Ordered this product a week ago and according to UPS, the tracking number Cosmetic America provided is still awaiting the package to be given to UPS. I've been emailing, calling, completing their ...Read on
T
Terlin
DO NOT BUY FROM THIS COMPANY ANYTHING! I have spent five (5) months trying t get my money back for the two items I returned to them totaling $37.00 which were wrong. I followed their instructi...Read on

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    Clarins Gentle Foaming Cleanser with Shea Butter 125 ml / 4.4 oz for Dry and Sensitive Skin

    Ordered this product a week ago and according to UPS, the tracking number Cosmetic America provided is still awaiting the package to be given to UPS. I've been emailing, calling, completing their online Customer Service contact form and have not gotten a response. Clearly not a reputable company and one I will never do business with again. Now I have to try and get my money credited back. Their website is very professional looking, their ease of ordering is great and is their pricing but BUYER BEWARE, actually GETTING YOUR ORDER is a whole other matter.


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    H20 Facial Toner

    DO NOT BUY FROM THIS COMPANY ANYTHING!

    I have spent five (5) months trying t get my money back for the two items I returned to them totaling $37.00 which were wrong. I followed their instructions, emailed them to their customer service email address (which has been shut down/e server failed delivery).
    I insured my purchase back to them and paid $9 to return it to them with all the instructions they required on the outside of the box and a nice letter inside stating the exact same thing. Its been since March and I have yet to get my money back. They have other complaints and are not registered with the Better Business Bureau in their city. I am out $48 total not including the hours I've spent trying to contact them to get my refund


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