Cyberlink Reviews
Reviews (21)
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Photo editing software purchase
I just bought this photo editing software and let me tell you, the customer service was a real letdown. When I had to factory reset my laptop and re-download the program, I couldn't register it for some reason. I got in touch with customer care, but they couldn't figure out how to fix it. So now, I'm stuck with just the free version of the software and don't have access to all the cool features I paid for. The software works great and is easy to use, but the customer service dropped the ball when it came to helping me out and making things right.
Photo and video editing software
Cyberlink software is so awesome! I used to be all about Adobe products, but Cyberlink gives you way more bang for your buck and it's way easier to use. Their photo editing tool is a breeze, I can do everything I need right there without having to switch between a bunch of different programs like I did with Adobe. And the video editor is top-notch, it has all the features I need to make some seriously cool videos. I'm stoked I stumbled upon Cyberlink!
Software purchase for Powerdirector
I've been using Powerdirector for a while now, and I gotta say, it's the real deal. My son got the newest version for his birthday, but he ended up tossing the box with the code by mistake. I reached out to customer support, and they hooked me up with a new code right away. Seriously, their service is top-notch!
Very useful
Excellent, nice softwares not academic but multi media entertainment.
Youcam and power media player software is really very good.
I have seen but not tried other then multimedia and Youcam program, great under given price range.
You can try them.Video editing software
My time dealing with this company was a total nightmare. I bought their video editing software and it was nothing but a headache and letdown. The program was full of glitches and technical problems that made it almost unusable. When I tried to get help from customer service, they were absolutely clueless and didn't help at all. It's clear this company doesn't have what it takes to make good products or give proper support to their customers. I'd definitely recommend avoiding this company and the trouble it brings.
Online photo digital editing company
I tried out this new online photo editing service. I wanted to test it out with the trial, but it didn't work. Then I tried to pay for a one-month trial, but they wouldn't let me. I was frustrated with them not being flexible, so I emailed them. They just sent me back a standard reply asking for full payment right away. I've dealt with companies like this before, so I'm not impressed. I don't think I'll be using this company again.
Power DVD and Cyberlink upgrade
I recently upgraded to Cyberlink and Power DVD, but let me tell you, Power DVD is the worst! It's constantly crashing, can't read CDs, the setup is a mess, and it won't even connect with my phone remote. I've complained about these problems forever and they still haven't been fixed. The only thing it does well is play videos, music, DVDs, and Blu-rays. It's definitely not worth the money!
Software support nightmare
I went through a really frustrating situation with the software support team. For months, my program kept crashing, so I contacted them for help. But it took them forever to respond, asking me for crash reports and more details over and over again. Finally, when I felt like we were getting somewhere, they hit me with the news that my subscription had expired. I couldn't believe it! I was beyond upset and disappointed with the whole thing. I can't recommend buying this product, because chances are you'll end up feeling the same way I do.
Unreliable software performance
The software keeps crashing about 1-2 years after I last upgraded it. This has happened three times already, and last time I had to spend hours trying to fix it, even had to reinstall the software, but nothing worked until I bought the next upgrade. This time, I'm done with it and am switching to a different product.
Software License Purchase
I just bought a software license from this company for my Mac M2. But when I downloaded it, I got a Windows license instead. Customer service told me I'd have to pay more to switch to a Mac license, and that some features might not work right. They gave me a link for the switch and said they'd refund me for the mix-up. But when I tried to get the refund, the page couldn't be found. They told me to contact 2checkout support for help.
Useless free version
The free version stinks. You can't even upload a file to give it a shot without getting hit up to pay for it. What's up with having to buy everything before you can even see if it's any good? I tried it twice and it was a bust both times. I'm not falling for that again, no way. So, I'm checking out Final Cut Pro instead. They let you test drive it for a whole 90 days for free. Thank goodness for that.
A gaming headset
I was so pumped to try out my new gaming headset, but it turned out to be a total bust for me. I reached out to Customer Support, but it took them a whole two weeks just to tell me they'd "check it out." Talk about a letdown! I ended up pulling the plug on my subscription because of this super lousy experience.
Photo editing software purchase
I bought some photo editing software from this company and man, was I let down! The stuff they said it could do was not even there in the version that I got. And when I tried to use those features, they told me I had to upgrade to a "Premium" version. So, I coughed up the extra cash only to find out that I was already on the "Premium" version. What a rip-off! I'm now trying to get my money back by filing a claim with PayPal. I just don't want anyone else to get scammed the way I did. Stay away from this company, they are not legit.
ActionDirector 3 and PhotoDirector 3
The editing features in ActionDirector 3 and PhotoDirector 3 are really lacking. ActionDirector 3 doesn't let you edit the duration or trim clips, and the improvements it offers aren't that great. And PhotoDirector 3 is missing important features like blur, grunge, retro, and curves, which makes other apps like Google Snapseed seem more attractive.
PowerDVD app doesnt work with new windows version
The PowerDVD app keeps bugging me about buying the next version, even though it's still not good. Customer service won't allow me to transfer my license, even though it doesn't work with the new OS. It's not worth the money since the app isn't reliable.
