Cycle Gear Direct

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Cycle Gear Direct

100% Would buy here again

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Spotlight: What are our customers saying?

J
Jack Wittenberg
I went for plenty of different purchases of products at the Mesa, AZ location for a riding club in April of 2020 for several members of our club. I unintentionally was overcharged on one of the pu...Read on

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    Would buy here again
    Overall

    Very attentive and professional service

    I went for plenty of different purchases of products at the Mesa, AZ location for a riding club in April of 2020 for several members of our club. I unintentionally was overcharged on one of the purchases. I telephoned Lucas the store manager who reviewed their records while I was on the telephone with him. He caught the error and was gracious and most helpful in resolving the matter by refunding the difference. It is not rare for errors to happen when dealing with several purchases and while documenting to ensure the correct names are on the correct store warranty receipts when making so many large purchases like we made that day. What is rare is to receive the attentive and professional demeanor Lucas portrayed while representing Cycle Gear. I was impressed and hope to continue to do business with Lucas and Cycle Gear.


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