DARPHIN Reviews
Reviews (7)
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Quality
I have been using DARPHIN products for over a year now, and I am thoroughly impressed by their quality and effectiveness. I discovered the brand through online recommendations, and I am so glad I did.
The product range covers a variety of skin concerns, from hydration to anti-aging, and I have tried several of their products with great results. The products are luxurious, but not overpriced, and they deliver visible results. I particularly love the Hydrating Coconut Milk with Aloe Vera which has helped soothe my dry and sensitive skin.
The packaging is beautiful and makes the products feel special and high-end. The instructions are clear and concise, and the ingredients are all natural, which is a huge plus for me. The brand is also cruelty-free, which is important to me.
I have recommended DARPHIN products to several friends and family members, and they have all had positive experiences as well. The brand's commitment to quality and customer satisfaction is evident in every product they produce, and I look forward to trying more of their offerings in the future.Moisturizing cream
I gotta tell ya, that moisturizing cream I got from this brand is seriously top-notch. It's so easy to put on and doesn't make my skin all gross and greasy. It keeps my skin nice and hydrated all day long, giving it that fresh, dewy look. I've been using it for a bit now and I can really see a change in how my skin feels and looks. I totally suggest this product to anyone in need of a solid moisturizer that actually works.
Return issue resolved
I just wanted to share about my recent experience with a return issue. Honestly, I was really impressed with how the company handled it. Even though there was a little issue at first, Darphin quickly reached out to me and fixed everything without me having to do much. It was such a great customer service experience that now I'm thinking about trying more of their products in the future. Really left a good impression on me.
Missing package
I gotta tell ya, dealing with that missing item from my order was a real pain in the butt. Even though they said it was delivered, I couldn't find it anywhere when I got home. Having to deal with the carrier just made things even more stressful. And then to top it off, no one offered to just send me a new one or anything. I was so let down by the lack of customer service and support from a company that's supposed to be top-notch.
Wasted money
I seriously don't even know why I bothered ordering from them. I placed two orders and never got either one. Their service is just terrible, I'm not going to bother giving them another chance.
Skincare products
I recently got some of their skincare products, and I really love them. But man, their website was a nightmare when I tried to pay for my order. I used the "Open Invoice" thing, but I never got the info to actually make the payment. Next thing I know, I'm getting a notice from a debt collection agency saying I owe way more than I should because my payment was overdue. They never told me when the payment was due, and trying to get in touch with them by email or phone has been a dead end. This whole lack of communication and screwing up the payment process has me feeling so frustrated and let down.
Free gift with purchase
I was really looking forward to ordering from this place because they said they were throwing in a free gift with my purchase. However, when my order showed up, the free gift was nowhere to be found! I contacted customer service, and they explained that they ran out of the free gifts. It's just not right to promote something and then not come through with it!
