Direct CBD Online Reviews

: 24
46% Would buy here again

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Brenda
They seem to be accommodating if I want to send unopened product back. But nervous that I won’t get my money back after I send product back. Reason no one calls you back. When I did receive email, ...Read on
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Freebird Thompson
After putting reviews n requesting receipts for refund to have for proof, the refund appeared back on my card. Now i have problems with the reward program n placing the order for the cbd deep rub ...Read on
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Patricia Baum
A friend was kind enough to loan me his jar of the Level 3 Sports Cream to use for my shoulder and knee pain. I was so impressed with it that I ordered the Level 3 version for myself even though ...Read on
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Freebird Thompson
Hello, Im having problems getting someone at cbd direct to call me. Please do so at 502.708.6825. Please leave ur name n number wen u call, tht i can reach u at easier if u would please. I scre...Read on
N
Nikki
BEWARE!! I ordered three products from Direct CBD Online on August 31, 2022 for over $180. They took my money but never shipped my order. When I check the website it just sys "processing."...Read on

All reviews (24)

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    Sera Relief 500mg

    They seem to be accommodating if I want to send unopened product back. But nervous that I won’t get my money back after I send product back. Reason no one calls you back. When I did receive email, they referred to me as hey and not by my name. Very unprofessional. I’ve purchased this product before through Sera Relief company and I thought that’s were this was coming from. My fault. I’ve taken this product before for a few months and the product they sent was not the same stuff. It kinda is working but I was taking once a day now I’m taking 3 times a day. It taste nothing like before, or looks like what I had, and when I’ve asked about it no one says anything about it. It’s like I never asked. Don’t waste your money. Sera relief products are awesome if you purchase through that company. I think the product is diluted with another oil. You should taste the cbd oils. This has no taste at all. Very weird. I’m keeping the product but know better now. Buy from sera relief or your local dispensary.

    Brenda,
    We're sorry to hear about your unpleasant experience you have had thus far. We are only a distributor, we do not manufacture any CBD products in our site. We do carry and sell Sera Relief products though. Please contact us directly so we can fix any issues that you may still have.

    Thanks,
    Your directcbdonline team

    My only source for cvs products

    Hi Linda, please write in to us via email - [email protected] if your issue has not been resolved. We will be glad to help you out and fix any issues you may have.

    Another thing you can't even change if you will be ordering again r give a rating of poor business you can't change the yes to no after this reveiw.your CEO WILL BE DRIVING A KIA INSTEAD OF A LIMO BEFORE TO LONG.

    !3 days after ordering with this company, order has not arrived, emailed them to find out what happened to my order, they REQUIRE their customers to file a USPS claim before they will do anything. They shipped the product, have all the receipts and information and they require the customer to file a USPS claim. This is unreasonable, and a terrible practice. I still don't have my order, nor did I get refunded for it.

    Order # 378930 tracking # states shipment has been delivered but I did not receive?????

    my order number is 385660 your shipping number is not a tracking. some one needs to contack me.have not got my order.give me credit on my card. thanks!

    I placed an order over a week ago and it's still says it's processing and customer service won't respond. I have contacted customer service twice now. No response, I won't order from this site again. They provide no phone number to call them direct. Way too easy for them to steal consumers money, and from the reviews, that's exactly what they've been doing.


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    Cbd medic muscle & joint relief deep rub ointment

    After putting reviews n requesting receipts for refund to have for proof, the refund appeared back on my card. Now i have problems with the reward program n placing the order for the cbd deep rub ointment packets n them replying back to me after requesting help. One day i can have numerous replies, the next day not a single one. The rewards said $1 for 10 points. I had 3151 points. When tryn to place the order, it kicked up $25 off of a order $50 or more verses $1 for every 10 points n said i only had 651 points n gave me a code number. I stopped there immediately. Sent email for help since it wasnt as things said it would be. Emailed them n still am awaiting a reply n cannot make my purchase until this is straightened out.

    Hi, I believe someone has cleared this up for you today. They manually went and awarded you the coupon code. Let us know if you did not receive it. Thanks for your business.

    I would not order from them again

    Hi Nedra, please email us at [email protected] and please explain the issue you have had and we will correct it.

    Thanks

    Yes, they resolved tht problem. Now i am having a separate one with getting a phone number to speak to a person on the phone????

    I actually love these ppl though i have had problems. They sell good products tht helps me n i bark on here when i send emails n cnt get answers to things. This is like a go to place when trying to get someone to help me and emailing them isnt working.


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    Level 3 Select CBD 1200 mg Cooling Mint Sports Cream

    A friend was kind enough to loan me his jar of the Level 3 Sports Cream to use for my shoulder and knee pain. I was so impressed with it that I ordered the Level 3 version for myself even though the cost with tax came to more than $70 for a small jar.
    When I opened it, I was surprised that it was barely 2/3 full, much lighter in color and not as thick as what was in the jar my friend had loaned me. It makes me wonder if I actually received Level 3. Even though I really like the product, I may not order again unless I can be assured of receiving 3 oz. of it.


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    500mg cbd oil

    Hello,
    Im having problems getting someone at cbd direct to call me. Please do so at 502.708.6825. Please leave ur name n number wen u call, tht i can reach u at easier if u would please. I screen my calls due to ppl stalking n harassing me on my fone. I left numerous messages to call me at ur phone number online n nobody returns my calls. Thank you,
    Freebird

    I believe this has been cleared up. Please let us know if we can assist you any further though.

    Thanks,
    Your directcbdonline Team


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    CBD soft gels and two types of lotion

    BEWARE!! I ordered three products from Direct CBD Online on August 31, 2022 for over $180. They took my money but never shipped my order. When I check the website it just sys "processing." They won't respond to my emails asking for a refund or for the items to be shipped. I even reported them to the BBB. There are multiple complaints about this company. Used to be good but have gotten worse and worse with mistakes and now not shipping at all.


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    Cbd tinctures

    NOT HAPPY. My order never arrived and despite paying the shipping guarantee, the company has claimed a delay in processing the refund. That was 2 weeks ago and they are now ignoring my emails. $800 in the wind and no idea where to take this as I'm outside the US. DO NOT USE THIS COMPANY. SHOP ELSEWHERE THEY ARE DISHONEST.


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    really good and effective

    CBD products are really good, the buying process is really good too. its fast and quick without much hassle with good price

    Dakota, glad you enjoy our products and thanks for the great review!

    I am having difficulty getting anyone to respond to my phone requests and email requests for help with an order. Thank you 480 348-1098.Thank you

    Hi Jane, please email us at [email protected] and let us know how we can help you.

    Thanks


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    honest CBD oiol

    great product. works much better than the product I was using before


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    Oil

    Great service and great products. Best I've ever used!! Thank you

    This is complete bullshit. Horrible

    Hi T,
    Please email us directly at [email protected] so we can clear up any issues that you have and get things corrected. We will be glad to help. : )

    Thanks

    As if that would help T. All you do is send back a bot email that means nothing. You scammed me last week and keep sending bullshit emails with worthless tracking numbers that stay in pre shipment status forever. Shame on all of you for scamming people especially in these trying times. I hope you guys get arrested.


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    1/4 lb Durban Potion

    Really pleased with product and service. Excellent!

    Hi Dennis,
    Thanks for the feedback. We are so glad we can be of great assistance in your CBD ventures. : )
    Best Regards


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