Spotlight: What are our customers saying?
I would never buy from this company again. Despite my careful measuring and following the size guide, the fit was not appropriate. The color was also darker than expected and I cannot return it. Y...Read on
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I would never buy from this company again. Despite my careful measuring and following the size guide, the fit was not appropriate. The color was also darker than expected and I cannot return it. Your return policy is unreasonable. Most companies allow 20-30 days after receipt. Dresstells wants to be contacted in three days. And the ONLY listed reason for refund is due to damaged merchandise. So if the size is wrong g, if the fabric is uncomfortable, if the color is wrong, too bad. You're stuck with a dress. That's unacceptable and I will tell and share to never purchase from this company.
I will never ever buy a dress from an online store again. The dress I ordered came in completely different colours - beading details that were shown as white on the website picture came as black, which completely ruined it for me. This dress cost $120 USD and they gave me 2 options: keep the dress and get $30 refund, OR return the dress and get the full refund but it may cost $100 to send the dress back (so in the end I'd have $20). This website is a scam. I realised now they use photos of dresses designed by someone else and try to make copies of the dress in China when they get orders, but they are bad copies with the wrong colours. They don't seem to see an issue with getting a dress in the wrong colour which is mind boggling for a dress seller!