Ekster Reviews

: 15
100% Would buy here again

Most relevant positive review

  2024-03-22
Wallet warranty claim resoluti
I recently had a problem with my wallet and needed to make a warranty claim. Ekster quickly got b...Read on
Turcotte

Review with most votes

  2023-01-30
A Smart Choice for a Stylish W
I am a happy customer of Ekster. I have been using their products for several months now and I am...Read on
Guiseppe Gleason

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    A Smart Choice for a Stylish Wallet

    I am a happy customer of Ekster. I have been using their products for several months now and I am impressed by the quality and design of their wallets. I first heard about Ekster through a friend who recommended their smart wallets. I was initially skeptical about the idea of a smart wallet, but I decided to give it a try. I was pleasantly surprised by how convenient and practical it is to have a wallet that can track its location and ring when misplaced.

    Ekster's online store is easy to navigate and the checkout process is seamless. I appreciate the fact that they offer free worldwide shipping and a 30-day return policy. Their customer service is also top-notch, I had an issue with one of my orders and they resolved it quickly and efficiently.

    I have also purchased gifts for my friends and family from Ekster, and they have all been impressed by the sleek and modern design of the wallets. I highly recommend Ekster to anyone looking for a high-quality, smart, and stylish wallet.


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    Wallet replacement

    I had a problem with something I bought from your company not too long ago. But when I talked to customer service, I was actually pretty happy with how quick and helpful they were. They just asked me a couple easy questions to make sure I really bought it, and then they sent me a replacement right away. It's nice to get good service like that, especially when so many other companies make you do a bunch of stuff just to fix their mistake. Oh, by the way, I really like the wallet I got from you guys - it's awesome!


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    Wallet accessory replacement

    I bought a wallet from a different store a while back, and I lost one of the things that came with it. But the store had closed down, so I couldn't ask them for a replacement. I reached out to Ekster to see if they could help, and I was pleasantly surprised when they not only got back to me quickly, but they also sent me the missing accessory for free. The way they went out of their way to help me was really incredible, and I'm so thankful for their exceptional customer service.


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    Slim and functional wallets

    Hey there! I've gotta say, as someone who keeps coming back to this brand, I couldn't be happier with the slim and practical wallets I've bought. The design is on point, and the quality of the materials is top-notch. I really appreciate the little details that make these wallets so functional. They've definitely gone above and beyond what I expected in terms of usefulness and style. I've already suggested these wallets to friends and family, no questions asked.


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    Wallet warranty claim resolution

    I recently had a problem with my wallet and needed to make a warranty claim. Ekster quickly got back to me, checked it out, and sent me a new wallet within a day, all covered by the warranty. The communication was great the whole time, and I had a really good experience with their customer service team. Huge thanks to Agustin for being so helpful and professional.


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    Ekster Parliament wallet for Dad at Christmas

    I got my Dad an Ekster Parliament wallet for Christmas and he really liked it. The quality was amazing and he was impressed with how cool and functional it looked. We did have a little trouble with getting cards out of the wallet, but the customer service team fixed it right away and gave great help. I definitely suggest this wallet to others because of the quality and awesome customer service.


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    My amazing Xmas gift for hubby

    I just bought my husband a wallet as a gift and he really loves it! The vachetta leather is so nice. Unfortunately, we had a problem with it this week so we contacted customer service. I was pleasantly surprised by how helpful and quick they were in responding. They recognized the problem and sent a replacement right away, which was done in just a few hours. I have to give them a big shoutout for their outstanding service and efficiency. They definitely have a loyal customer in me now!


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    Quick response and replacement

    The customer service at this place is amazing! I had a problem with my card the other day, but they reached out to me super quickly to help fix it. The whole process was really smooth and easy, and I got a replacement covered by warranty with no issues. It's so nice to see a company that actually cares about their customers and goes the extra mile to make sure they're happy. I'll definitely be coming back as a customer and supporting this brand.


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    Leather Cardholder with slight defect

    I just bought the Leather Cardholder from this company, and it came with a minor defect. But when I contacted their support team, Bianca was super helpful and wasted no time fixing the issue. She hooked me up with a great replacement product that went above and beyond what I was expecting. The customer service I got was seriously amazing and I was blown away by how much they cared about making sure I was happy.


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    Wallet with card ejection mechanism

    I got this wallet with a cool card pop-up thing, but it got stuck after a few months. I reached out to them, and they sent me a new one right away. The folks at this place are amazing! I totally plan on buying more stuff from them because they're so nice and their products are top-notch. Maybe next time I'll get a backpack or something. Oh, and big shoutout to Bianca - you're awesome!


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    RFID-blocking wallet purchase

    This wallet is seriously high quality, and the RFID-blocking tech they've got going on really makes it stand out. Plus, the customer service was amazing. I had a question about my purchase and they were super quick to give me helpful info. It's nice to see a company that really cares about making their customers happy.


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    Quick and responsive customer service

    I had a problem with my wallet - my cards were getting stuck and not coming out easily. I reached out to customer service and they replied quickly with solutions to solve the problem. Luckily, my wallet was still under warranty, so I got a replacement. I've been using the new wallet for almost a year now and I really like it. I'll definitely stick with this brand in the future.


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    Quick resolution of warranty claim

    I ran into an issue with my product, but the team took care of my warranty claim super fast and in a really personal way. I was blown away by how efficient and supportive they were in fixing the problem. Their customer service is top-notch!


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    Bought a duffel backpack

    I'm really into the duffel backpack I just got! It arrived real quick and looks amazing. Only thing is, I kind of wish the laundry bag it came with was a little bigger.


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    New wallet

    I recently got this new wallet and I've been using it every day. It's been so handy and I really dig the way it looks. I did have a little problem with some of my cards falling out, but the customer service team was amazing and sent me a replacement right away. Overall, I think this wallet is awesome and the company is great.


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