Ella Paradis Reviews

: 13
85% Would buy here again

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M
Melinda
Their prices are better than most... I used their live chat when I had a question and the staff is knowledgeable and available...a real person and not a bot! Their help is professional and not a...Read on
C
Claudia
Ordered the Better Love Lily Vibe and could not figure out how to use it, contacted customer service and within seconds, received a user guide that further explained how to properly turn on the toy...Read on
M
mgvhj
Their prices are better than most... I used their live chat when I had a question Customer -support- number +1.8.0.5.7.0.6.7.4.6.6 Customer service helpline ...number. +1.8.0.5.7.0.6.7.4.6.6and th...Read on
H
Henry
My gf got me this and I was not too sure about it at 1st. It actually felt good and we will use it again. It delivers an interesting sensation for me and drives my girl wild. Thank you for turning ...Read on
F
Fill Lomar
This company's "good reputation" online can't be for real. They have completely failed to fill an order costing over two hundred dollars. They cancelled the order rather than fill it and ...Read on

All reviews (13)

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    Better Love

    Their prices are better than most...

    I used their live chat when I had a question and the staff is knowledgeable and available...a real person and not a bot! Their help is professional and not awkward (considering the question and subject matter!)

    My items arrived quickly, but I had a question about how to charge one of them...I started a ticket since it was late, and had an email response the following morning.

    I, like many others, was concerned about the poor reviews, but they seem to have their act together!

    Hello Melinda,
    We greatly appreciate all of your feedback! If you have any questions or concerns, please do not hesitate to reach out to us again at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    Rabbit Lily

    Ordered the Better Love Lily Vibe and could not figure out how to use it, contacted customer service and within seconds, received a user guide that further explained how to properly turn on the toy and how to properly clean, super easy and quick. Customer service was super sweet and helpful,

    Hello Claudia,

    Thank you for all of the feedback provided here! If you have any questions or concerns, please do not hesitate to reach out to us again at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    ioikjj

    Their prices are better than most... I used their live chat when I had a question Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    Customer service helpline ...number. +1.8.0.5.7.0.6.7.4.6.6and the staff is knowledgeable and available...a real person and not a bot! Their help i


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    Testarossa

    My gf got me this and I was not too sure about it at 1st. It actually felt good and we will use it again. It delivers an interesting sensation for me and drives my girl wild. Thank you for turning a skeptic into a believer.

    Hello Henry,

    Thank you for your feedback! If you have any questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    vibrators lubricant

    This company's "good reputation" online can't be for real. They have completely failed to fill an order costing over two hundred dollars. They cancelled the order rather than fill it and did not inform me. Much, much later (weeks) I complained. Rather than respond to complaints that the order had not shipped, I received a request for a copy of my energy bill. Why did they need that? No idea! They received it and proceeded to ship to me a small bottle of lubricant and none of the high cost electric devices I ordered from them. Just a small box with the lubricant and for them, the story ended. You'd be a fool to order from them. They do not care; their customer service response is poor. Their work ethic and desire to fill the orders for which they charge high prices is Zero. I'm hurt and offended by this horrible misbehavior.


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    EPI

    Love this place. Easy site. Discreet shipping. Super friendly staff that knows their stuff.

    Hi there!
    Thank you for the feedback. If you have any questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    Dr. Skin

    just wanted to say my wife and I very much enjoyed this product as I am a 53 year old with ed from diabetes I was able the give her 2 ... she hasn't had for a year and we just celebrated our 30 anniversary

    Hello Mr Allie C Meserve,

    Ella Paradis Inc.
    Sep 16, 2021
    Hello Michael,

    We greatly appreciate all of the feedback you've provided here! If you have any other questions or concerns, please do not hesitate to reach out to us again at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    Lube

    Such an amazing on-line store! Brand toys at seriously decent prices. It’s always a great experience when dealing with this group and their customer service is exceptional.

    Hello Ankit,
    We greatly appreciate your feedback! If you have any questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    Love it all!

    Trust me when I say the quality of products is only matched by their amazing customer service team! 20/10

    Hello Cosi,

    We greatly appreciate your feedback! If you have any questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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    Better Love Lil Lily

    Great product! Fantastic customer service! Will definitely order again!

    Hello Erin,

    We appreciate your feedback! If you have any questions or concerns, please do not hesitate to reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat (M-F 8AM-8PM & Sat 1PM-6PM EST) where one of our reps will gladly assist you!


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