Embr Reviews
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A Game-Changing Solution and Exceptional Customer Service
I recently became a client of Embr and I have to say, I am thoroughly impressed with the company. From the moment I first interacted with their website, I could tell that they were dedicated to providing a top-notch customer experience. The process of ordering and setting up my Embr Wave was seamless and easy to navigate.
I have been using the Embr Wave for several weeks now and it has truly made a difference in my daily life. As someone who often struggles with temperature regulation, the Wave has been a game-changer. It's small and portable design makes it easy to use wherever I am, whether I'm at home or at work.
But what really sets Embr apart from other companies is their customer service. Whenever I had a question or concern, their team was quick to respond and always provided helpful and thorough answers. They truly care about their customers and it shows in every interaction I have had with them.
Overall, I highly recommend Embr to anyone looking for an innovative solution to temperature regulation. The Embr Wave is a fantastic product and the company's dedication to customer service is unparalleled.Wave 2 charging replacement
I had some problems with my Wave 2 charger, but when I reached out to customer service, I was pleasantly surprised by how helpful they were. Even though my device was out of warranty, they still replaced it for me. I'm so relieved I didn't have to fork out money for a new one. Big kudos to their awesome customer service squad!
Wave2 not working
I picked up the rose-colored Wave2, but it didn't work for me, so I swapped it out for the black one. They tacked on an extra $10, which wasn't cool. The band that came with it kept sliding off when I sweat, but shouldn't it come with a sweat-proof band? I really had my hopes up for the Wave2, that's why I shelled out $360 from my social security check. But when I really needed it - in the frozen food aisle of the grocery store on a snowy day - it failed me. I ended up drenched in sweat until I had to resort to using a bag of frozen peas and paper towels to cool off. Had to spend more cash on those items too. Ended up returning both the Wave2 and the band and asked for a refund, but Embr Labs sent me a kinda threatening letter about not getting a full refund. Let them know to cut it with the threats. I'm gonna hold off and see how they handle this mess before making any more moves.
