Filippo Loreti Reviews
Reviews (6)
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Watch
I bought a watch not too long ago, but ran into some problems with it and the customer service. It took forever for the watch to show up, and when it finally did, it wouldn't even work. I tried to get a return sorted out with customer service, but it took them two whole months just to send me a return order. I sent the watch back, but it came back to me unchanged and still broken. Dealing with all of this has been super aggravating and really let me down.
Watch, late delivery
I purchased a watch and man, it took them forever to deliver it - seriously, like a year and eight months! The watch is decent, nothing too fancy. The customer service was the worst part though. I messaged them so many times and never got a response until I mentioned contacting some EU thing. Finally, they sent the watch. There are definitely better watch companies out there for the same price, so don't bother with this one. Just Google it, you'll see what I mean.
"Ordered a watch in February, still waiting"
I ordered a watch back in February, and even though the company keeps saying it's coming soon in their emails, I haven't actually gotten it yet. It's getting old hearing about it being made, checked, or on its way. I did get a tracking number, but there hasn't been any progress on the shipment in weeks. This whole thing seems fishy, and I want to let others know to be careful. It's annoying to see a business advertising and claiming to have great products when that's not the truth. Waiting over 6 months without any updates is not okay.
Delayed order with no response from customer service
I bought something not too long ago and I'm pretty bummed about how it's all turning out. I placed my order about a month ago and was promised it would get here by a specific date. But now it looks like I won't be getting it until March 2020. I've tried contacting customer service a bunch of times through email and phone calls, but I haven't heard back from them at all. The fact that they're not communicating with me and didn't keep their promise on delivery time has really ticked me off and left me feeling let down about my purchase.
Watch
My experience with the company really bummed me out. I bought a watch and then found out it was on pre-order, and wouldn't get to me for about three months. I was pretty upset because the website didn't make it clear at all that the product wasn't available right away. This whole thing left me feeling pretty turned off, and honestly, I probably won't buy from them again.
Delayed delivery and poor customer service
I just want to share my recent experience with this company, and I have to say it was pretty disappointing. I waited a whole five months for my order, but the customer service team couldn't even give me a delivery date or any info that was actually helpful. I ended up losing a lot of money because they just weren't communicating with me or being upfront. I really don't recommend buying from them at all, it seems like they might not be on the up and up.
