HairMax Reviews

: 16
100% Would buy here again

Spotlight: What are our customers saying?
Write a review

B
Benjamin
Well ,I can say ,this is also an option but seems expensive .Before making a telephonic discussion I couldn't understand three days in a week treatment advised for one week ,two week or months or s...Read on
E
E. Casper
I've been using my ReGrow cap for the past two years, and recently I ran into an issue with the battery not holding a charge. No matter how much I tried to charge it up, the cap would shut off...Read on
F
F. Lehner
I recently had to use the warranty for a product I bought, and let me tell you, the customer service was top-notch. The team really went the extra mile to take care of my concerns right away. They ...Read on
T
Tyree
Today, I had a great conversation with Emily over at customer service. She was super helpful and took the time to answer all of my questions. Emily really went the extra mile to make sure I underst...Read on
B
benton
I had a really great time at this place. The person I talked to knew their stuff and gave me excellent customer service. It was nice to find out about a discount for repeat customers, that was a co...Read on

Reviews (16)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Excellent products

    Well ,I can say ,this is also an option but seems expensive .Before making a telephonic discussion I couldn't understand three days in a week treatment advised for one week ,two week or months or so on.
    This HairMax Laser device worth to remove hire loss issue.With initial observation ,hair fallings issues easily can be noticed.As a first time user of device ,customers confusion not taken in companies descriptions .This is to be added how much time device is supposed to use.
    Probably many interested customers go for this laser treatment but unlike clear pricing details ,some time factors should also be mentioned if not called by customers to your team.
    Please take care if this.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    ReGrow cap battery issue

    I've been using my ReGrow cap for the past two years, and recently I ran into an issue with the battery not holding a charge. No matter how much I tried to charge it up, the cap would shut off after just 10 minutes of use. So I reached out to customer service for help and got connected with Josh, the guy on the phone. Josh was super friendly and professional, he found my info in their system right away. Turns out my cap was still under warranty, so he sent me a replacement battery for free. I was really impressed with the great customer service I received and would definitely recommend reaching out to their support team if you have any issues with their products.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent warranty return

    I recently had to use the warranty for a product I bought, and let me tell you, the customer service was top-notch. The team really went the extra mile to take care of my concerns right away. They didn't just give me a return/replacement label, they also explained what went wrong and gave me some tips to prevent it in the future. I was really impressed by how much they cared and paid attention to the little things. This company stands out from the rest for sure. I definitely suggest checking out their products and services if you want top-notch hair care solutions.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customer Service Experience

    Today, I had a great conversation with Emily over at customer service. She was super helpful and took the time to answer all of my questions. Emily really went the extra mile to make sure I understood all the products and services they have to offer. She was so friendly and welcoming, it made me feel like a valued customer. I'm really glad she took the time to address all my concerns in detail. Thanks to Emily's amazing service, I feel confident about doing business with this company. I'm excited to continue working with HairMax in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Haircare product purchase

    I had a really great time at this place. The person I talked to knew their stuff and gave me excellent customer service. It was nice to find out about a discount for repeat customers, that was a cool surprise. All in all, I felt like they took care of me and I was happy with what I got.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Laser hair thingy talk with Emily

    Yeah, so this one time today, I called up and chatted with this lady named Emily about how to work this laser hair gadget. She was super knowledgeable and shared all these awesome tips and tricks with me. And on top of that, she was really friendly and easy to talk to. I'm really glad she helped me figure out how to use it properly!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Excellent customer service

    I had a great conversation with a representative who was super professional, knew her stuff, and just seemed really genuine. She didn't just know about the product, she actually used it herself, which made her advice even more trustworthy. She totally came through for me in solving my issues and her support was priceless. It was obvious that she really loves working for the company and truly believes in their brand. Our chat was great and now I'm totally confident in choosing to do business with them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair product

    I bought a hair product not too long ago and it was a really good experience. The lady helping me out, Emily, was super nice and really took her time answering all my questions. She explained all the different choices I had and gave me some really helpful info about the product. Emily even told me about her own experience using it and said she'd help me out if I had any issues or more questions in the future. She was so friendly, caring, and really knew her stuff when it came to the product.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Phone call purchase, impressed

    I was so impressed by the customer service at this place. Can you believe someone actually answered the phone right away? And on top of that, I didn't have to wait long at all. The rep I talked to, Emily G, was amazing. She was super friendly and helpful, and she really knew her stuff. It felt more like talking to a friend than just a customer service person. It's not often you find service this good these days, but this company really knocked it out of the park.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair growth results

    My partner has been using this hair growth device for a whole year and let me tell you, it's been a game-changer! He's always been a little insecure about his hair getting thinner, so he'd always cover it up with a hat when we went out. But now, thanks to this awesome product, he's feeling good enough to show off his natural hair without hiding it. It's really boosted his confidence and made a big difference for him!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair growth product expertise

    Emily from the salon was amazing! She was so nice and really knew her stuff when it came to hair growth products. She took the time to break everything down for me so I could understand it easily. Plus, her chill vibe helped me stay relaxed through the whole thing. I left feeling super confident and pumped to give her product suggestions a try.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair Growth Serums

    Since I began using the Hair Growth Serums, doing daily scalp massages and using the comb as directed, my hair has really improved. I've noticed new hair growth in my bald spots on my hairline and crown, and I can feel new hair follicles where my scalp used to be bare. These results have given me hope that my natural hair will come back someday.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hairmax device purchase

    I just wanted to share about my Hairmax device purchase experience. The customer service rep, Emmily, was so helpful and knew her stuff. She told me the best way to use the device and suggested using it every other day. It was great that she cautioned me not to overcharge it too. Overall, it was a good experience, and I can't wait to see the results!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair growth laser band

    I just bought this laser hair growth band that my dermatologist suggested, and then I called customer service with a few questions. I was pleasantly surprised when a real person named Emily answered the phone. She was so nice and gave me some helpful tips. She's also sending me the full owner's manual. Big thanks to Emily for going above and beyond!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Replacement part order

    The customer service rep I talked to was awesome! They really knew their stuff and went out of their way to help me order a replacement part for my product. They walked me through the website and made sure I got the right thing. I was super impressed with the service I got.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Laserband and other Hair products

    I called in with some questions about my Laserband and Hair products and this lady named Emmily was amazing! She was really nice and helpful, like the nicest person ever. She took the time to answer all of my questions and even shared her own success story with the products, which was pretty cool. Now I feel confident in what to do and I can't wait to see the results!


Others also viewed