Huion Reviews
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Kamvas Pro 16 (4K) Plus upgrade to Kamvas Pro 19
I recently decided to upgrade from my Kamvas Pro 16 (4K) Plus to the Kamvas Pro 19 because I was having some issues with my old tablet. The ghosting problems were really getting in the way of my work, so I needed to find a solution. I contacted customer support and was helped out by a guy named Derek. Let me tell you, Derek knows how to provide top-notch customer service. He was super nice to talk to and gave me clear instructions over email and text right away. He not only helped me with the return process, but also gave me the tracking number for the new model. The new Kamvas Pro 19 showed up earlier than expected, and it's even better quality than I had hoped for. Derek's proactive attitude and great service really impressed me, and I think he deserves some recognition for all his hard work.
Graphics tablet
I got myself a graphics tablet and, man, I was struggling with setting it up as an extended monitor. Thankfully, this customer service dude, let's just call him Billy, totally saved the day. He broke it down for me and even taught me how to customize the buttons on the tablet, which was pretty neat. And to top it off, Billy sent me an article full of tips on how to really make the most out of my new tablet. I can't thank him enough for all his help! 😊
Standalone drawing tablet, top quality
I bought this awesome drawing tablet that totally exceeded my expectations. It came in better shape than I expected, and for just 300 bucks, I got a top-notch product that not only works great as a drawing tablet but also handles gaming like a champ. The Huion Stylus HS200 pen that comes with it is a total game-changer. It's super comfortable to hold and the tablet only registers the pen, so you can rest your hand without any issues.
Kamvas 22 Pro
I had a problem with my key dial not working after a firmware update, so I contacted customer support for help. It did take a few days for them to get back to me, but once they did, they were super helpful. Jane and the team gave me clear steps and videos to help me troubleshoot the issue. Thanks to their guidance, I was able to fix my device and now my key dial is working with all my devices. I really appreciate their friendly service!
Kamvas 13 purchase
I purchased the Kamvas 13 from this store, but it was not working properly. Luckily, the customer service was really great and offered me a bunch of solutions to try and fix it. They stayed with me the entire time and I really appreciated how patient and understanding they were.
Keydial wheel replacement
My keydial wheel broke a while ago, so I finally reached out to customer service about it. They were really nice and helpful, and ended up sending me a replacement. Ever since I got my first tablet from this company, I can't stop telling everyone about them. They truly care about their customers and their products are top-notch!
Graphics tablet replacement
I just wanted to give a shoutout to the support team for being so helpful with fixing my graphics tablet. Derek went above and beyond to make sure we got it sorted out and even got me a new tablet. The tech support person I worked with was super friendly and patient, which made the whole thing a lot less stressful. I really can't thank them enough for their help and professionalism.
Graphic tablet purchase
I ran into a problem with my graphic tablet and at the start, I felt like the customer service folks just weren't getting what I was saying. After a bit of back and forth, though, they finally figured out the issue and came up with a fix. It was a bit aggravating at first, but I'm grateful for their help in working through the problem.
Kamvas Studio 16"
My computer was acting up after that last software update, wouldn't go to sleep like it was supposed to. So I got in touch with customer support and they hooked me up with a fast and spot-on solution. I'm all about tablets and have used a bunch of different brands for work, but this one has been by far the best experience.
Drawing Tablet Purchase
I just got this awesome drawing tablet and let me tell you, it's so cool! Had a little hiccup with it, but the customer support team really came through and fixed it up super fast. They were really nice and made sure I was happy with my tablet. Huge thanks to Jane and the team for being so awesome!
Graphics tablet purchase
Just got my hands on a graphics tablet and I gotta say, it's amazing! The quality is top-notch and it runs super smoothly. The sensitivity of the pen is incredible and the resolution is crystal clear. I couldn't be more thrilled with my purchase.
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Kamvas Studio 16"
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