20% Would buy here again

Most relevant positive review

  2020-08-01
Lovely experience
IQ air mask is something i needed for such a long time!! I have asthma and i need fresh air , how...Read on
Bridget Luna

Most relevant negative review

  2024-01-19
Expensive units, high cost of
The air purifiers cost a lot of money to own and maintain because you have to spend over $300 on ...Read on
M. Armstrong

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    Would buy here again
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    Lovely experience

    IQ air mask is something i needed for such a long time!! I have asthma and i need fresh air , however since i dont travel allot i dont need to take care of that thing but some time i have to go to the areas where the air pollution is too bad. For those time, i really prefer this. the mask is air tight with complete seal, one breath i feel good all over. the feeling is so fresh and i am in love with the mask . The wearing is not an issue, its comfortable and i can wear it for longer time


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    Air purifier

    Man, let me tell you, this company's customer service is a total disaster. I've tried hitting them up in every way possible - support tickets, online chat, even reaching out to the big bosses - but I haven't heard squat back. Tech support? Awful. Their system? Full of bugs. It's like they're a ghost town over there - no one to actually help customers or fix anything. I wouldn't suggest them to my worst enemy.


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    Expensive units, high cost of replacement filters

    The air purifiers cost a lot of money to own and maintain because you have to spend over $300 on new filters every 6-18 months. Even so, I think these products work really well, which is why I have a few of them. But when I tried to use the warranty for two trays that had worn-out rubber seals, I was let down. I thought they would be covered by the 10-year warranty, but IQ Air said they weren't. It's frustrating that they denied my claim over a small expense of $70, and now I'm not happy with their customer service at all.


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    Air quality sensor purchase

    I just bought this air quality sensor from this company, and man was I let down. The website said the air in my area was nice and clean, even though there was an official alert for pollution. And get this - to double-check the readings, they wanted me to drop 320 bucks on another sensor. Total rip off if you ask me.


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    Air monitors (indoor and outdoor) and masks

    I just bought two air monitors - one for inside and one for outside, along with some masks. But man, I've been really let down by the quality of these things. The indoor monitor got so hot I thought it was gonna melt, and then the back just fell off. And the outdoor monitor flat out stopped working. And the masks? They didn't even do a good job blocking out dust, plus they made it hard to breathe while wearing them. Can you believe I got these about a year ago?


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