Morphe Reviews

: 10
90% Would buy here again

Most relevant positive review

  2024-03-14
Foundation shade advice
I reached out to customer service not long ago to get some tips on choosing the best shade of fou...Read on
Cleora Ondricka

Most relevant negative review

  2023-10-15
Recent makeup purchase
I bought some makeup from that store the other day and let me tell you, I was not impressed at al...Read on
Zachariah Satterfield

Review with most votes

  2023-02-01
Quality Products and Exception
I've been a loyal customer of Morphe for a few years now and I have to say, I am thoroughly impre...Read on
Angelita Rice

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    Quality Products and Exceptional Online Shopping

    I've been a loyal customer of Morphe for a few years now and I have to say, I am thoroughly impressed with the brand. Their makeup products are of exceptional quality and provide great value for the price. The pigmentation of their eyeshadows is fantastic and their brushes are some of the best I've ever used.

    I love the fact that I can easily shop for all my favorite Morphe products online. Their website is user-friendly and their customer service is excellent. I never have any trouble with ordering and the shipping is always fast and reliable.

    One of my favorite things about Morphe is their collaborations with influencers and makeup artists. These collections always bring new and innovative products to the table and I love trying them out. The brand is always expanding and offering new and exciting products which keeps me coming back for more.


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    Brush set and sponge set purchase

    Recently, I bought a brush set and sponge set from the store. It took a bit longer than expected to get my order, but the customer service team really came through to help me out. I reached out to the store and a rep named Namih stepped in to solve the problem. She let me know that my package got lost during delivery and gave me the option to either get a refund or have the items reordered. I decided to go with the reorder, and to top it off, the store covered the cost of the faster shipping. I was super happy with how fast they fixed the issue and the great customer service.


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    Foundation shade advice

    I reached out to customer service not long ago to get some tips on choosing the best shade of foundation. They gave me a recommendation, so I went ahead and ordered it, but it turned out to be way off from what I usually wear. I shot them an email about it, and got a quick reply back. They offered to refund me or exchange the foundation, and I could even keep the wrong one. I thought that was pretty cool, no hassle at all. They sent out the new item right away, and I was really impressed by how nice and on top of things the customer service folks were.


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    Eyeshadow palettes

    I was a little worried about buying from the website at first because of some bad reviews, but when they had a flash sale with 40% off on already discounted stuff, I couldn't resist. So, I decided to go for it and placed my order super early on Saturday. I was surprised when I got my package just a few days later on Tuesday. The eyeshadow palettes I got were packed really carefully and they arrived looking perfect. The colors and how pigmented they were totally blew me away, way better than I expected. I'm super happy with what I got.


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    Fast shipping during COVID

    I gotta say, I was pretty shocked at how fast my package got to me, especially with everything going on in the world right now. I mean, I read some not-so-great reviews and was worried that my two pallets would be super late. But boom, they showed up the same week I ordered them! The website did mention that delivery could take up to 14 working days, with an extra 10 working days on top of the usual 4-day delivery time. But hey, I'm good with how quick they got my order out the door.


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    USB replacement

    I gotta say, I had a really great experience with customer service at this store the other day. My USB thingy wasn't working right, but the team there was awesome. They quickly replaced it with no problems at all. I was totally impressed with how fast and efficient they were in handling the situation. Now I can keep using my fave sleep aid without any interruptions. Big thanks to them for all their help, and you can bet I'll be back for more shopping in the future.


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    Jaclyn Hill palette, brushes for Christmas gifts

    I just bought three Jaclyn Hill palettes and a few brushes as Christmas presents for my daughters. I've never had any problems with anything I've ordered or how long it takes to get here from this store. Everything got here fast and was as good quality as I hoped for. I really like that they have so many different brands to choose from and awesome deals too.


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    Eyeshadow sets, missing brush replacement

    I just bought some eyeshadow sets and when they arrived, the package was all beat up, wet, and had a hole in it thanks to the delivery guy. But Morphe was awesome and sent me a new brush right away, no problem. Plus, the eyeshadow sets are gorgeous and last a long time, even without primer.


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    Eyeshadow palette

    I bought this eyeshadow palette from that makeup store and let me tell you, it was super cool! The colors were all really bright and sparkly, perfect for when I want to look like a unicorn or something. But then, when I tried to order it online, it took forever to come! I was so worried it got lost in the mail or something, and I emailed them like a zillion times, but they never answered. It was like talking to a wall or something, so frustrating! But hey, at least I finally got it, and it's awesome! Just wish the customer service was better, you know?


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    Recent makeup purchase

    I bought some makeup from that store the other day and let me tell you, I was not impressed at all. The stuff I got wasn't as good as I thought it would be, and they didn't have as much to choose from as other stores I've been to. I was pretty bummed with how things turned out and I don't think I'll be going back there anytime soon for more stuff.


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