Nasty Gal Reviews
All reviews (8)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
A Review of Nasty Gal's Online Store
I am a long-time customer of Nasty Gal and have always had a positive experience shopping with them. Their online store is easy to navigate and they always have a great selection of trendy clothing and accessories. I particularly love their unique, bold styles and the quality of their products is always top-notch.
One of the things I appreciate most about Nasty Gal is their commitment to inclusivity and body positivity. They offer a wide range of sizes and always showcase diverse models in their campaigns and on their website.
I also appreciate their fast and reliable shipping, as well as their easy returns process. Overall, I highly recommend Nasty Gal to anyone looking for stylish, high-quality clothing at affordable prices.Lost item resolution
I recently had an issue with a lost item in my order while it was being delivered, and that really got me frustrated. But man, let me tell you, the customer service I got from this dude John S. was top-notch! I reached out and told him what was up, and just like that, he gave me the option of getting my money back in full or sending me a replacement product at no extra cost. Talk about fast and efficient! It totally went above and beyond what I was expecting, and I was so happy with how everything turned out. The communication during the whole process was clear and professional, and I felt like they really cared about me as a customer. Seriously, the customer service was so impressive that I would definitely recommend this company to others.
Champagne Diamante Feather Pajama Set
I just bought the Champagne Diamante Feather Pajama Set with some of my bridesmaids. When we got our hands on it, we saw that there were missing stones on the back. I contacted Customer Service right away and talked to John S. He was super quick and got the issue sorted out in no time. I sent him some pictures of the messed-up pajamas, and he got a replacement sorted out without any problems. I was really impressed by how professional and dedicated he was to making sure we were happy. Thanks a lot, John S, for your awesome help!
A faulty jumper
I think it's really important to give feedback not just when something goes wrong, but also when things go right. I bought a sweater from this company recently and the zipper broke. I was bummed out about it, but the customer service guy, Christian, took care of it right away. They gave me a refund since they didn't have any more sweaters in stock. I really liked how smoothly everything was handled and I'll definitely buy from them again in the future.
Damaged item refunded
I had a rough time with my recent purchase from that store. The thing I got was all messed up, and on top of that, they didn't have any more in stock for a replacement. But, the customer service folks were on the ball and they gave me a full refund, letting me hang onto the messed up item.
Oversized vest purchase
I recently got this huge vest from the store, but when it came, there was a defect. Luckily, Mei, the customer service rep, really came through and took care of everything super quickly. I gotta say, I was really impressed with how well they handled everything and how easy it was to talk to them throughout the whole thing.
Faulty item refund
I bought something that turned out to be broken and needed a refund. I contacted customer service and got a response pretty quickly from Princess via email. She was really sorry and handled the issue efficiently, which I really liked. The refund went smoothly and without any problems. Thanks for being so responsive and helpful in getting everything fixed right away.
cute dress
I bought this super cute dress, but it didn't fit me right. Returning it turned out to be a real pain. The returns website was acting up, so I had to shoot them an email. Luckily, this girl named Madison came through and was super sweet, helped me fix everything up.
