NATALIE MILLS Reviews

: 9
78% Would buy here again

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R
Rita Teresa
Finding a place dedicated to women and that is in particular those accessories which truly define your personality, is tough job.. i find that troubling.. I stay online a lot being a writer.. I lo...Read on
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jenea whitcomb
I could not belive how fast this was shipped very impressed, I have ordered mast months ago and still have not got them however i got this order in 7 days very excited, thank you!Read on
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June
Just received my order❤LOVE LOVE LOVE!! Great quality! Can't wait to place my next order! Thank you!Read on
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Diane Fausett
Have ordered many masks from Natalie mills. Ordered a Glam headband in ... and received it damaged. Crystals were falling off. Followed the return procedures by emailing Natalie Mills to return the...Read on
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Keesha Destine
NEGATIVE!! DO NOT BUY FROM NATALIE MILLS. YANI OR THEIR MANAGEMENT TEAM WILL NOT REFUND YOU YOUR ORDER IF YOU REFUSE AN ITEM FROM A CARRIER. THEY ARE A BUNCH OF THIEVES. I HAVE CALLED AND HAVE EMAI...Read on

Reviews (9)

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    Would buy here again
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    So many options in watches, jewelleries and acessories

    Finding a place dedicated to women and that is in particular those accessories which truly define your personality, is tough job.. i find that troubling.. I stay online a lot being a writer.. I love to buy great accessories like jewels, wearing, pendants, key rings, bags, rings, bracelets.. but more of the so called branded places not much have variety. they are good but not variety... not much dedicated website I found.. but Naratile Mills.
    I bought a watch and so many cool stuff.
    I suggest every woman to just drop by here because this place is addictive.. I mean so much there is explore and find stuff.
    Loved it.

    I am extremely unhappy with this company. Not only do you have to wait two months to receive the product. When I did receive it it was the wrong product not what I ordered I am very unhappy

    OMG I just received two beautiful masks that I ordered! They came in a timely manner and they are fabulous. I bought them as a gift but am keeping them for myself and doing another order. Thank you so much for two lovely masks. So great for a holiday! ❤️????

    WARNING: This company is absolutely deplorable. SIX weeks ago, I ordered some masks as Christmas presents. They never arrived and I contacted customer service numerous times about this. They offered no help or empathy whatsoever, and eventually stopped responding to me altogether. I finally had to go to my bank to dispute the charges in order to get a refund. Absolutely despicable behaviour from a company whose customer service reps sign off 'From a culture of kindness.'

    This company is a huge disappointment. I have been waiting for weeks and weeks for a mask and have yet to receive it. I have been told that it is “on its way” for the past 3 weeks. I have contacted the company, however all I get is a response telling me that because of the pandemic, shipments are slow to arrive. I have been ordering from other companies throughout the pandemic and have yet to have this kind of delay. I would caution anyone considering placing an order with this company to rethink your decision. I paid in good faith and expected a product in good faith and in a timely manner. This has not happened. They definitely need to change their description “from a culture of kindness” to a “culture of indifference.”

    I reported this company after they perpetrated a fraud intentionally misrepresenting to Paypal and me they had completed the transaction. For US residents, this company uses the Plano, Texas post office as their address - its just a post office box. Any of you that have lost money, I strongly urge you to report the loss to your police and Paypal. Fraud is a crime & perpetrating one in the pandemic is heinous in my opinion. Because I am allergic to PEG, I have to wait fir Novavax to be approved before I can get my high risk self vaccinated. When you don’t send a mom her mother’s day mask to wear - you hit a new low. By the way, I found an Etsy shop that sells the same masks for 30% than NM. She has all five star ratings too!


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    EQUINED FACE MASK - Black × 1

    I could not belive how fast this was shipped very impressed, I have ordered mast months ago and still have not got them however i got this order in 7 days very excited, thank you!

    Its been 7 days for me and its still in pre-shippment. ????

    Ordered masks July 24,25. Still waiting, and payment is still pending.

    Takes long to receive them and masks are very small for the face. Nose part is too pointy, not like pictured.

    WARNING: This company is absolutely deplorable. SIX weeks ago, I ordered some masks as Christmas presents. They never arrived and I contacted customer service numerous times about this. They offered no help or empathy whatsoever, and eventually stopped responding to me altogether. I finally had to go to my bank to dispute the charges in order to get a refund. Absolutely despicable behaviour from a company whose customer service reps sign off 'From a culture of kindness.'


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    Black and cream crystal masks

    Just received my order❤LOVE LOVE LOVE!! Great quality! Can't wait to place my next order! Thank you!


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    Glam headband

    Have ordered many masks from Natalie mills. Ordered a Glam headband in ... and received it damaged. Crystals were falling off. Followed the return procedures by emailing Natalie Mills to return the item and never received a response. You have to email them because you don't even receive any receipt in the packaging when you receive your item! The return policies are outrageous, and this was a defective item and I still did not hear back from them and have not received a refund. Will not order from Natalie Mills again! Scam company! It's fine until you receive something defective and then you cannot get a response back from them.


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    Red hat and matching face masks

    NEGATIVE!! DO NOT BUY FROM NATALIE MILLS. YANI OR THEIR MANAGEMENT TEAM WILL NOT REFUND YOU YOUR ORDER IF YOU REFUSE AN ITEM FROM A CARRIER. THEY ARE A BUNCH OF THIEVES. I HAVE CALLED AND HAVE EMAILED AND NOW THEY ARE JUST IGNORING ME WHILE THEY HAVE MY MONEY.


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    Purchased a black and a white mask and was supposed to get a free new mask.

    Purchased a black and a white mask and was supposed to get a free nude mask.
    I ordered again because my first mask was such a show stopper! At least 10 people have stopped me and asked me where I got my silver mask. I was going to give two of facemasks for the holidays. unfortunately, when they arrived I have a black mask and a nude mask and no white mask. I attempted to contact the company by email since there is not a working phone number and met with no satisfaction. The woman tried to tell me that the mask was reversible. No way! That would put the rhinestones against your face and the white part of the mask is where the filter goes. I sent three emails I have gotten no satisfaction. I will no longer give out their name even though they make a quality product. They misrepresented themselves. I won’t be doing business with them if I do not hear from them and they make this right.


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    2 Crystal masks 1 black white and one chocolate brown

    Prescriptions on The Masks were not identically the same so I was led to believe I was getting a different type of Crystal when I wasn't and I was told one was going to be re shipped to me and then I get another email piggybacking my previous email from a different rep when I checked on it when would it ship 9 days later ! saying no that was just how the description was written...so disappointed


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    Destiny Crystal Mask

    I ordered 4 of the Destiny Crystal masks on 8/24. As of Sept.4 it’s still saying a label was created but the post office hasn’t received it as of yet. I am very disappointed with this company and will not be ordering anything else. The crazy thing is I keep getting emails from them about these big sales when they can’t even fulfill the previous orders in a timely fashion. I’m just saying !!!


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    Purchased earrings in March 2020.

    Purchased earrings after seeing them on Steals and Deals portion of Good Morning America. Received purchase and was very satisfied with the items. Purchase also included a card for 20% discount on next purchase. Purchased one pair of earrings. A few days later I made another order for several pairs of earrings to be given as gifts. Although I received e-mails that the items had been shipped and/or delivered, I have not received these purchases and my e-mails to them have gone unanswered.

    Just wanted to report that I received my earrings today after checking with the postal service. Appears the problem was with the carrier and not Natalie Mills. Would like to thank you and I am extremely pleased with my purchases.

    I have also not received an order I placed on 6/16/2020, but my credit card was charged. I have called & emailed several times, but no response. I am going to dispute the charge on my credit card if I don't hear from them very soon. I also purchased previously through the GMA Steals & Deals & was very pleased, but not this time.


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