Newchic Reviews

: 9
22% Would buy here again

Spotlight: What are our customers saying?
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B
Brad Marks
Purchased a men's winter overcoat and got a great price when comparing same product with other online stores. Product received as described. No issues with online purchase nor shipping, other than ...Read on
L
Lucy Hayes
I like buying new trending clothes but my size is not always available, Newchic make sure that i don't face such things here. I totally recommend to try this one as they have the best clothing col...Read on
S
Sarah
Didn’t fit but to return them it would cost almost as much as the shoes as they come from China. This is not made clear!Read on
E
Elsa
No star would be more like it. This company is the worst. Twice this year I have placed orders, they have taken my money, they have confirmed the order will be shipped right away and then two weeks...Read on
C
Craig Ramirez
Far too hard to return an unwanted purchase. Feel your company is not standing behind what they sell by discouraging returns with this complicated return policy. I will take my business elsewhere i...Read on

All reviews (9)

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    Men's Winter Overcoat

    Purchased a men's winter overcoat and got a great price when comparing same product with other online stores. Product received as described. No issues with online purchase nor shipping, other than it took about 4 weeks (I'm in Canada) with limited visibility in terms of tracking the shipment. Overall positive experience and would buy again.

    Just to add to my review, I'm not commenting on the quality of product, rather NewChic as a service provider (distributor). Agreed with other online reviews re: Chinese manufacturing. Lower quality product and sizing is crazy small, at least for my coat. I'm a 40 regular and had to order a XXL!


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    PLUS SIZE CLOTHES COLLECTIONS

    I like buying new trending clothes but my size is not always available, Newchic make sure that i don't face such things here. I totally recommend to try this one as they have the best clothing collections so far

    Thank you for the clarification.. There are waaaay too many of these sites popping up with great looking clothes and all the reviews are of bad quality, poor workmanship, lax sizing lengthy deliveries and no customer service. All these reviews should alert everyone to STAY AWAY ! and I will, for sure..

    This was not to support Lucy Hayes's review.. Anything positive seems sketchy and dubious.. All of these Chinese companies seem to be the same.. Don't buy.


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    Shoes

    Didn’t fit but to return them it would cost almost as much as the shoes as they come from China. This is not made clear!


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    Many clothing items

    No star would be more like it. This company is the worst. Twice this year I have placed orders, they have taken my money, they have confirmed the order will be shipped right away and then two weeks into the waiting period, they email me saying: "The items you order are still out of stock, so it will take another 2-3 weeks for the order to ship." And when you call they tell you they don't know if they will ever get the item again. Who orders an item that is out of stock? Nobody so they don't say that on the website. They show that the items are available so you go ahead and order them.

    Both times I have contacted them to complain after receiving the email and both times they have offered a different color or style. Well, no, I want what I ordered. Then when I ask for a refund, they give all kinds of excuses, offer me store credit and when you decline, they take days to return the money even though they took it from you in a matter of seconds.

    Don't buy from this company, it is not worth it.


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    Water shoes

    Far too hard to return an unwanted purchase. Feel your company is not standing behind what they sell by discouraging returns with this complicated return policy. I will take my business elsewhere in the future.


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    order # 86060811 Floral print blouse size 10

    Received size large which they list as their size 10. Very large and fit like a bag. No return available on their web site. Will not order from them again.


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    face masks

    I ordered 3 face masks April 8th and it is now May 30th. I have received 2 of the masks. I called the online number and waited an hour to get help. The woman said I should expect the last mask anytime now. Uh huh. Yeah.

    Don't do business with these people. They have no clue what they are doing.


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    4 blouses

    I have received nothing and customer service says only that order is in process. Order was placed mid-April. Prices are great, but you never get the product and can get no help from them.


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    Face Mask

    I clicked on the Newchic ad on the Daily Beast website and there was no mention of it being in China. Nothing was mentioned of China until after the order was final and the shipping information appeared. I had picked standard shipping and it took 2 Months to receive my item. My item sat in a Hong Kong warehouse for 10 days before it was even shipped. Standard shipping was nearly $6 and let me repeat it took 2 Months. Beware of Newchic. The prices are great, the quality is okay, but the shipping slow beyond belief.


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