Nine West Reviews
Reviews (18)
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Quizme Wide Calf boot
I was really looking forward to getting the Quizme Wide Calf boot from the online store since I usually wear wide calf boots. But when I received it, the calf size was way too big even for my wide calves! I contacted customer service right away to see about swapping it for the regular version in the same size. They said no problem, I could return the Wide Calf boot for a refund and then buy the regular calf boot at the same size with a price match guarantee. I followed their instructions and got my refund, but when I tried to reorder the regular calf boot, they said they couldn't price match because they consider it a different shoe. I was so disappointed - now I'm without boots for the holidays and it's been a frustrating experience.
Good offer discounts
Festival seasons are ahead.Of course due to this pandemic period people are scare and like to like to be safe .But hopefully festivals will no be go blanks .
In fact I was visiting one by one shopping store online and taking benefits of discounts either by subscription or being new customer on site.
I have collected huge items of different use from different sites under discount.
Here at Nine best they are also offering good discount on subscription..So selected good bags and shoes ,handles from this store .Availed fifteen percent discount ,whatever cost I find little higher ,adjusted in discount.Not a bad deal at all.Patent leather pumps
I just bought a pair of patent leather pumps on sale, but man, I'm so bummed. Even though I got my right size, the back of the shoes doesn't hold onto my heel well and my feet keep slipping out with every step. These shoes are just not well-made at all, and they're making it super hard for me to walk properly. I even tried ordering a smaller size, hoping that would fix the problem, but nope, it didn't work. Now I've gotta pay twice for shipping because of this mix-up.
Footwear for a special occasion
I recently bought something from this company online, and I gotta say I'm really let down by how things went. The ordering part was easy, but the delivery...not so much. I shelled out a good amount of money for shipping, expecting my stuff to arrive in 5-7 days. It's been over 10 days now and my order hasn't even been sent out yet. To make things worse, I've sent a few emails to customer service and haven't heard back at all. It's frustrating and makes me feel like they don't really care about me as a customer. This was a special purchase for a special event, but the lack of communication and the delay in delivery have left me feeling really disappointed. I'll definitely think long and hard before buying from them again.
Online purchase returning problems.
I bought these shoes online thinking they'd fit, but nope! Had to send them back through the mail, but guess what? They got lost somewhere out there even though I had a tracking number! Can you believe that? And now I'm stuck getting charged for something I don't even have anymore. And let's not even talk about that return fee, like, come on! So not cool.
Shoes never came
So, I ordered these really cute shoes online and I was totally looking forward to getting them. But you won't believe it - they never showed up! And to make matters worse, turns out my money ended up in some sketchy Chinese account. Finally, when I got an email from them, it was all kinds of fishy! The email address was strange, and the tracking number they gave me was fake and didn't even work. When I reached out to customer service for help, they were useless. Definitely a total scam! Just a heads up, y'all, don't trust them!
Recent handbag purchase
I've been shopping at this store for a while now, buying lots of wallets and handbags over the years. But I gotta say, I was pretty let down by the new handbags. The zippers were flimsy and the material wasn't great. I had to return three bags before I found one that was decent. And even then, the seam started coming apart not long after I bought it. I mean, come on, you'd think a brand like this would have better quality control.
New shoes
I was pretty bummed about the customer service I got when I returned a pair of shoes. The website said refunds could take up to 21 days, but waiting that long just didn't sit right with me. I sent back the shoes right away and they told me I had to wait the full 21 days before they could even start looking into my refund. This lack of clear communication and slow refund process has really ticked me off and soured my view of their customer service.
Black Friday boot order
I really wanted to snag a pair of boots on Black Friday, but man, what a letdown. I placed my order and kept checking on it, only to see that it hadn't been fulfilled. I got in touch with customer service for answers, but all they told me was there were technical issues. I even filled out a ticket and was promised a response in 24 hours, but it's been two days and I haven't heard squat. I'm so frustrated and starting to think this whole thing might be a scam. They need to get their act together and fix this mess for me and all the other folks who got screwed over.
Two different sizes
I was so pumped to get this fancy new pair of shoes online, but let me just tell you, it was a letdown. "Mark," the guy I talked to in customer service, was absolutely no help. So when the shoes finally arrived, they were two different sizes! I tried contacting customer service, but they basically told me tough luck because it was a "Final Sale" and my order was already "fulfilled." Now, I don't mind admitting it if I messed up and ordered the wrong size, but this time it was all on them and they didn't want to fix it. I'm definitely taking my business elsewhere from now on.
Belt peeling after 3 uses
My new belt started peeling after only wearing it 3 times! It said it was real leather, but I don't think so. I tried reaching out on Twitter for help, but no one ever got back to me. Customer service is nonexistent.
Black high heel boots
I got these high heel boots thinking they would take my style up a notch, but man, I was way off! Turns out, the company was located overseas, and my package vanished into thin air. The delivery date passed without a trace of my boots. When I tried to find out what happened, I got nowhere. Felt like a total rip-off. Do yourself a favor and go for a brand you can trust.
Boots
I recently bought a pair of boots from the store and ran into a problem with one of them. The inside had fabric bunched up in the corner, making it uncomfortable to wear, and there was a white mark on the back of the heel. It took about 5 days of sending pictures and emails to customer service before they finally sent me a return packing slip to send the boots back. I wanted to exchange them, but was surprised to learn that the store doesn't allow exchanges for quality control issues. I would have to buy the boots again and then call to get a price adjustment to match the deal.
