RamseyOutdoor Reviews

: 3
67% Would buy here again

Most relevant positive review

  2020-01-12
this is so good
The camping essentials are amazing in quality which is what i was looking when i tried this site....Read on
Winter Jose

Most relevant negative review

  2020-10-15
Didnt purchase
Store was clean.sevice sucked.walked around for 15 mins not 1 person asked if i needed help.i had...Read on
Nick Lordi

Review with most votes

  2020-05-06
Buffs
placed an order online on April 16th. On April 28th, I still hadn't gotten any updates on my orde...Read on
Jennifer Mullix

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  • Ordering

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    Would buy here again
    Overall

    Didnt purchase

    Store was clean.sevice sucked.walked around for 15 mins not 1 person asked if i needed help.i had ask a employee for help.he didn't even look up from the gun counter when he pointed in the direction i was looking for and said over there.


  • Ordering

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    Would buy here again
    Overall

    Buffs

    placed an order online on April 16th. On April 28th, I still hadn't gotten any updates on my order so I emailed customer service. They responded with "We will look into this. Once we have more information we will update you by email." 8 DAYS LATER I still HAD NOT gotten any updates. I called customer service and was transferred but never talked to after 20 min. So I emailed and got this reply "We are very sorry for this delay it seems the order was cancelled at this time. We were not able to fulfill this order and you should not be charged. Due to COVID-19 we are trying our best to keep up with messages and shipping of items with limited staff. Again very sorry for this delay. Please take this coupon code for next future purchase of 20% off non-sale item."

    DO NOT BLAME COVID-19 on your poor customer service. I'm not upset that the items didn't ship. I'm upset that you don't understand the value of a customer. Don't "stay open" if you can't manage your customers properly. Asking a customer to be patient is 24-48 hours...not weeks.


  • Ordering

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    Would buy here again
    Overall

    this is so good

    The camping essentials are amazing in quality which is what i was looking when i tried this site. Also, i bought the clothes from here too which was good too
    Ramsey outdoor is one of the place where i can trusth and buy whatever i need without any second thought
    also i think its the best one that discovers last year .
    also the customer support is good too so yes overall its better than anything i tried in these few years .


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