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Ravean
All reviewsRavean
67% Would buy here again
All reviews (3)
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It makes me feel so warm
The warm jacket i am using from Ravean is men down heated jacket. it comes with the battery bundle. The jacket is pure magic. For those , or for people like me who lives around the super cold areas where the blood can turn ice, this jacket is a blessing
The jacket gives me access to control the internal temperature. there is a range in temperature which goes like -10° F to 55° F.
Along with this, there is a hood that can be removed and add as i like.
What i love is how light this jacket is, it doesn't make me feel suffocated weather and work so good.
To get the jacket warm again, there is a battery and charger tooWomen’s Down X Heated Jacket
Had trouble with the button on my jacket. Emailed customer service and they were quick to resolve the problem! Wonderful customer service!
Ravean Lithium Ion Battery – 12V & Men's Heated down jacket
The jacket works, but the company is not trustworthy. They sold me a defective battery and refused to replace it.
I first purchased a Heated Jacket, Gloves, and Battery from Ravean in 2016. It all worked as advertised and I loved it (though the gloves aren't warm enough below -10 C). In 2017 I saw the firm had come out with a new curved battery and decided to upgrade. The original battery I had purchased was mostly rectangular and a bit uncomfortable when sitting. When I received the new battery I charged it up, plugged in to the jacket, and turned it on. The jacket lite up and I thought everything was good. Being October, I didn't have any need for the battery for a few more weeks. In December I started to use the battery regularly and noticed it would turn off after a short period of use. I made sure it was fully charged up, but it would still shut off very quickly. When I contact customer support to tell them about the defect they informed me that the warranty on their products only lasts 30 days. For an unusual defect like this I think they should replace the battery regardless; normal use of their products would not have identified the defect within 30 days of an October purchase and delivery.
There's my story. The firm chose to hide behind a somewhat limited refund & replacement policy rather than stand behind their product. I'll never purchase from them again.
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There are so many things I love about the Ravean heated jacket. The style, the sizing fits perfectly, the customer service team is wonderful. Unfortunately, the heating mechanism doesn't last. I've had three Ravean heated jackets (women) and none of them work. The very first in their series lasted a few seasons and held up while internationally traveling. I loved it so I ordered another one and it didn't heat when it arrived. Ravean replaced - and the jacket worked only for one season. I have three Ravean heated jackets and none of them have functional heating mechanisms. Total bummer.