Ravean

All reviews

Ravean

67% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

L
Levi Hunts
The warm jacket i am using from Ravean is men down heated jacket. it comes with the battery bundle. The jacket is pure magic. For those , or for people like me who lives around the super cold areas...Read on
A
Amanda
Had trouble with the button on my jacket. Emailed customer service and they were quick to resolve the problem! Wonderful customer service! Read on
N
Nick
The jacket works, but the company is not trustworthy. They sold me a defective battery and refused to replace it. I first purchased a Heated Jacket, Gloves, and Battery from Ravean in 2016. It a...Read on

All reviews (3)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    It makes me feel so warm

    The warm jacket i am using from Ravean is men down heated jacket. it comes with the battery bundle. The jacket is pure magic. For those , or for people like me who lives around the super cold areas where the blood can turn ice, this jacket is a blessing
    The jacket gives me access to control the internal temperature. there is a range in temperature which goes like -10° F to 55° F.
    Along with this, there is a hood that can be removed and add as i like.
    What i love is how light this jacket is, it doesn't make me feel suffocated weather and work so good.
    To get the jacket warm again, there is a battery and charger too

    There are so many things I love about the Ravean heated jacket. The style, the sizing fits perfectly, the customer service team is wonderful. Unfortunately, the heating mechanism doesn't last. I've had three Ravean heated jackets (women) and none of them work. The very first in their series lasted a few seasons and held up while internationally traveling. I loved it so I ordered another one and it didn't heat when it arrived. Ravean replaced - and the jacket worked only for one season. I have three Ravean heated jackets and none of them have functional heating mechanisms. Total bummer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Women’s Down X Heated Jacket

    Had trouble with the button on my jacket. Emailed customer service and they were quick to resolve the problem! Wonderful customer service!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ravean Lithium Ion Battery – 12V & Men's Heated down jacket

    The jacket works, but the company is not trustworthy. They sold me a defective battery and refused to replace it.

    I first purchased a Heated Jacket, Gloves, and Battery from Ravean in 2016. It all worked as advertised and I loved it (though the gloves aren't warm enough below -10 C). In 2017 I saw the firm had come out with a new curved battery and decided to upgrade. The original battery I had purchased was mostly rectangular and a bit uncomfortable when sitting. When I received the new battery I charged it up, plugged in to the jacket, and turned it on. The jacket lite up and I thought everything was good. Being October, I didn't have any need for the battery for a few more weeks. In December I started to use the battery regularly and noticed it would turn off after a short period of use. I made sure it was fully charged up, but it would still shut off very quickly. When I contact customer support to tell them about the defect they informed me that the warranty on their products only lasts 30 days. For an unusual defect like this I think they should replace the battery regardless; normal use of their products would not have identified the defect within 30 days of an October purchase and delivery.

    There's my story. The firm chose to hide behind a somewhat limited refund & replacement policy rather than stand behind their product. I'll never purchase from them again.


Others also viewed

Loot Crate brand logo for reviews of online shopping for Fashion products

Loot Crate

8 reviews

Do you like to be surprised? Then you can check loot crate surprising service. It’s really awesome. Loot Crate is a monthly mystery crate for...

Tilley Endurables brand logo for reviews of online shopping for Fashion products

Tilley Endurables

13 reviews

Find the best travel-specific clothes online Despite the modern trends that invade the fashion industry all the time, the demand for classic access...

Fabric.com brand logo for reviews of online shopping for Fashion products

Fabric.com

9 reviews

Are you looking for beautiful fabrics. Then it is worth reading reviews to find out if Fabric.com is the place for you! Does Fabric.com offer your ...

Tory Burch brand logo for reviews of online shopping for Fashion products

Tory Burch

17 reviews

Are you planning to get new clothing and accessories? Do you like quality services? Do you want to go shopping for new clothes and accessories? Do ...