Extremely happy with my purchase! Everything came in nicely labeled resealable pouches which will make looking for a specific item easy! I was concerned that like many products I would be unable to repack the bag once it was unpacked to check the contents, though I was pleasantly surprised that not only was I able to do so I could fit even more in if need be! The bag itself is nicely made & if I ever need another backpack I'd buy a spare one from the site!
Finally the customer service is great! When one of the products was defective (it was the charger on the flashlight, which I don't think they make so it's not their fault), they told me I could keep the flashlight as it & the radio worked, & sent me a new one free of charge to replace it!
The only gripe I have is that it comes with a candle, but no matches or lighter, though I assume there may be rules to sending those in the mail, but I wish they would have mentioned that in the ad. Either way one bic lighter later & my kit is perfect & ready for anything!