Rodd & Gunn Reviews

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J
Joe
While I must admit that the products themselves are seemingly of high quality, I got to know a manager of the store who was always very friendly and nice and would talk to me for an hour at a time....Read on

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    Helensbrook shirt

    While I must admit that the products themselves are seemingly of high quality, I got to know a manager of the store who was always very friendly and nice and would talk to me for an hour at a time. Well, it became a habit of mine to come into the store after work or on my days off to say hello to him and any other employees.

    But then he left the store to work somewhere else, and it must've been my mistake to continue to act like a friendly and talkative person to the remaining employees, because after about a week of coming into the store nearly every day after he had left I was banned from the store for "making female employees feel uncomfortable." And I want to be as clear as sunshine here, I said the same exact lines that typical employees would ask me: "How is your day doing?", "Do you have any plans today?", "Are you from around here?"

    Then, out of the blue, I come in one day and introduce myself to the new manager. I say "Hi, I'm ----, I'm your previous manager's best customer" and I kid you not she tells me this without any context at all "You're ----? We won't be serving you anymore. You'll have to leave the store right now."

    I called and emailed customer service like a dozen times and was told that they're still investigating. Then finally a week later, I was sent an email by the executive manager of Rodd & Gunn to not try to contact any of the employees anymore and not to go into the store. I basically came to the conclusion that the employees here must be seemingly-paranoid and seemingly-delusional to think that me coming in every day to be nice and talk was somehow a form of harassment. I even sent him an email telling him to investigate me, look at surveillance, call other stores that I go into nearly every day, in order to prove that I'm just a nice and respectful person, but he completely dismissed that idea. I even recommended to him that he reach out to provide psychiatric support to these employees.

    So it seems to me that if you want to buy from a company that treats customers like they're criminals, then go ahead and buy from this


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