Rugs Reviews
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Multiple rug orders
I've actually bought a bunch of rugs from this store three times already, and every time, it's been a really smooth process. Their website is super easy to use, which makes it a breeze to find what you want and place your order. The products have always matched the descriptions and have been top-notch quality. And let's talk about their delivery - super fast! My orders have always shown up right on time. Plus, when I had a question and reached out to their customer service, they got back to me right away with a helpful answer. I've been really happy with all my purchases and will definitely be coming back for more as I keep decorating my new place.
Open floor plan rugs
I recently bought some rugs from this store for my new open floor plan home, and I am thrilled with my decision. They had a wide range of sizes available so I could put the same pattern in different areas, making the space look connected. Besides looking beautiful, they also make my hardwood floors feel more comfortable. The prices were fair for the quality of the rugs, and I was pleasantly surprised by how quickly they were delivered. They were packaged really well in heavy plastic, so they arrived in perfect condition. I also liked that the website recommended the size of non-slip pads needed for the hall runners, saving me the hassle of figuring it out on my own.
Carpet runner
I finally found the perfect carpet runner on this website after struggling to find the right size on another site. They had a great selection and I was able to decide quickly, unlike my frustrating experience on the other site where I wasted over an hour searching. The best part was the price - it was 50% off, making it way more affordable than other options I looked at. I also like that I could pay with my Amazon credit card, which is super convenient. I'm really happy with my purchase and will definitely recommend this website to my friends!
Recent online rug purchase
I just bought a rug online and I have to say, the whole shopping process was pretty easy. The website was really well-designed and simple to use, which made it a breeze to check out all the different options. One cool thing was being able to see how the rug would actually look in my house. But I wish I could've had a better idea of the quality online. And the pricing was a little confusing, especially with the discounts. But overall, I'm excited to get the rug and I'm hoping it'll meet my expectations. Thanks!
Amazing choice, great prices, quality rugs
I gotta say, I was totally impressed by the amazing variety of rugs they had at this spot. The quality was top-notch, and the prices were surprisingly reasonable. I snagged a rug last week, and it was even better than I expected - the fabric was great and the design was on point. I liked it so much that I'm here again today to grab another one for a different room in my house. Shopping online was a breeze, and the shipping was crazy fast. All in all, couldn't be happier with my time at Rugs.
Perfect rug found
I had a really good time shopping for a rug on this website. The shapes, sizes, and styles filters were super useful in helping me find the perfect rug for my room. The website was user-friendly and made the whole process fast and simple, allowing me to buy my rug without any problems. The selection and shopping experience really impressed me!
Rug purchase for home
I had such a hard time finding the right rug to bring my home decor together, but then I found this website and it totally exceeded my expectations. The rug I got is gorgeous, great quality, and has really made my living room feel cozier. I was pleasantly surprised by how fast the delivery was too, which was a nice bonus. The recommendations for rug pads were super helpful and made choosing one a breeze. Overall, it was a fantastic experience and I'll definitely be coming back to this site the next time I need a rug.
Indoor and outdoor rugs
Rugs.com always delivers high-quality rugs for inside and outside. I've bought from them a bunch of times and I'm always happy with what I get. Their website is easy to use, with lots of colors, styles, materials, and prices to choose from. I've found the perfect rugs for every room in my house and even for my porch. Plus, free shipping and a 30-day return policy make it super convenient. I definitely suggest checking out Rugs.com for all your rug needs!
Selection, variety, quality, prices, delivery speed
I'm always blown away by the awesome selection of designs and sizes at this store. Every time I go in, I find just the right rug to really tie my home decor together. And let me tell you, the quality of these rugs is top-notch - especially for the price. Plus, the delivery is crazy fast which just makes the whole shopping experience easy breezy. Thank you for offering such a great selection and service. I'll definitely be coming back for more in the future.
Detailed and informative rug selection process
I really liked all the info I found on the website about the rugs. They had everything from texture and thickness to care, size, design, and more. The reviews and Q&A section were super helpful in helping me choose which one to get. And knowing there's a solid return policy gives me peace of mind in case it doesn't look right in my room. It's just a really easy and simple way to shop for rugs.
Runners and outdoor rugs
The website was so easy to use and had a bunch of rug options to pick from. I ordered 2 runners for inside my house and they look amazing! Now I'm going back to buy some outdoor rugs - got a big one for my living room and a small one for my patio. I'm so excited for them to arrive!
Discounted Runner Purchase
I just got this awesome runner from the store on sale and I'm so happy with it. The quality is top-notch, especially for how much I paid. It fits perfectly in my hallway and the design is exactly what I wanted. The delivery was fast and I liked getting updates on where it was. Overall, I'm really happy with my purchase and I'll definitely shop here again.
Quick delivery, price drop refund
I got this rug that I totally loved and it came super quick. But then I saw the price dropped right after I bought it, and that was a bummer. I reached out to customer service though, and they quickly gave me back the extra money. That kind of service is why I keep coming back; I'm definitely gonna tell all my friends about this company.
8x10 rug
Came folded 6 times flat like a rectangle. Ridiculous. Two weeks have passed still have wrinkles. Why not roll the rug?...
3' 3 x 3' 3 Brown Equinox Round Rug 1 $44.00 $44.00
The rug was the size it was supposed to be but I'm very disappointed
in the quality. I gave $44. for it and could buy the same size and quality locally any day of the week for $15. or less. Not worth the price I paid for it.Rug
I had the worst experience with rugs.com. I ordered a rug. Waited weeks for it to arrive, only yo be delivered a rug nothing like the tug i ordered. I had to take rug back to fed X , and was supposed to be replaced with the correct rug. Three weeks later was told the rug i ordered is no longer available. I was offered nothing . I would not suggest this company to anyone. Felt like a total bait and switch, scam.
8x10 rug
Bought an 8x10 rug. Rugs.com states that it has GUARANTEED lowest prices. This implies that they act to ensure this. After buying I looked for a matching smaller rug and saw the same 8x10 rug elsewhere for less. Contacted Rugs.com twice, asked if they'd price match. No reply. Then I asked them to cancel, just 2 hours after buying, it hadn't shipped. No reply. They state they have 24/7 customer service and that response time is slower than usual because of Covid. I emailed and called them several times over a 3 or 4 day period with NO RESPONSE. No one answers the phone, no one replies to emails. Contacted Paypal, they investigated and initiated a refund. Google Rugs.com complaints, and you'll see LOTS of them on several consumer sites including the BBB site, all for the same reasons given above and more. Horrible buying experience, avoid this company.
Got 8x10 rug. It was folded 6 times into a rectangle. Was told creases would flatten out in two weeks. Not true. Why would anyone ship a carpet folded like an envelope
Ridiculous
I see what you mean about the reviews of this company. I was going to order a rug and something told me to check the reviews and wow, terrible customer service. I'll pay more at another store rather than have to deal with a company like this!