Smartfares Reviews
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Flight booking experience
So, I recently booked a flight through this service and I gotta say, it was a pretty positive experience. What I really liked was how easy the website was to navigate. Everything from prices to selection options was all right there on one page, which made it super easy for me to compare and make a decision. Oh, and when I had questions, I just called up customer service and they were on it right away, answering all my concerns. The only thing I'd suggest for improvement is making the charges a little clearer. I got a bit confused with the "Baggage + Protection" charge - I thought it covered baggage on the plane but turns out it was just for protection. Hopefully that wasn't on purpose to fool customers.
A trusted partner
After a very very long gap we could able to planned out trip due to pandemic threats all over world .Should go or not go , confusing situations
Smart fares are already in our association from official reason since long time.
Best thing is offered prices are comparatively best
In our market.Very professional team running this company .All trips of our official colleagues place. Planned by this company,we just send a E-mail about dates ,destinations and passenger details
No over charged matter came to our notice since 2014 .
A company where customers trust built and then keep intact . Back team who are available round the clock to help customers ,even a message can also be left.Realy Bad company
International flight purchase
My experience booking my international flight was great. The website was easy to use, I didn't have any problems finding what I needed. The ordering process was simple and there weren't any surprises. The price was fair compared to other options I checked out, so I felt like I got a good deal. After I bought my ticket, I quickly got all the info I needed and had no trouble accessing my reservations. Overall, I was really happy with how everything went and I would definitely use this service again.
First flight booking
I recently booked my first flight with this company, and I must say, I was pretty impressed! The prices were really good, and I even snagged a great deal. The only downside was that the prices were in Canadian dollars, which were a little different from the US dollar exchange rate. However, overall, I was pleased with my purchase.
Overcharged for my booking
I was really hyped to book my trip and found an awesome deal on the website. But then, after booking, they ended up charging me more than the price that was advertised! Like, seriously, that's not right! I was thinking I was getting a steal, but it turns out I got scammed. Super not cool.
Flight ticket reservation
I can't believe how incompetent and frustrating this company is. I booked a flight ticket and never got a confirmation for my reservation. When I contacted customer service, they told me the purchase didn't go through, but they already took the money from my account. It's crazy that they can take your money and not give you the service you paid for. I tried to get a refund, but they blamed it on "tariff issues" and said they would reimburse me. It's been more than three days and I still haven't seen my money. Smartfares keeps blaming the bank, and the bank says they haven't received any funds either. I feel like I've been scammed and I'm sure they're doing the same thing to other customers.
Allegedly Air Fare
This website is a total scam. Any positive reviews must have been written by the company itself. I booked a trip from Hawaii to Vietnam four months in advance. Two days before I was supposed to leave, I noticed with no help from SmartFares that one of my connecting flights had changed and the connection could not be made. I called them and was told that I would now have to pay a change fee. What could I say so I did. I called practically every minute for the next two days waiting for confirmation and got excuse after excuse. SmartFares never provided a new flight. I asked for a full refund and was told that everything would be refunded except the change fee and the tax. The tax, the government charge for goods or services rendered, when there was no ticket? The change fee when there was no changed flight? And then I was told I would have to wait two months to get my refund. It has been three and today after me constantly asking, I was told that the airline is denying me a refund. The airline that never provided a ticket? Scammed out of $1,300! Do not be fooled.
Flexible ticket option
I can't believe this company had the nerve to offer a 'flexible ticket' and then hit me with extra fees when I tried to use it. The whole thing feels like a scam and I'm so disappointed in their false advertising. I really hope other customers don't get caught in this trap like I did. Stay away from this site, it's not worth it.
Deceptive pricing tactics
I was so mad about my experience with this company. Their website is sneaky and made me pay more without even knowing it. And when I tried to cancel my plane tickets, they took a lot of money - it felt like a total scam. Definitely don't buy anything from them, trust me.
airplane ticket
Be aware about this company's fake price on line for airline's ticket which after reservation the company will send you an email after purchasing the ticket and says THE AIRLINE YOU SELECTED FOR YOUR FLIGHT RESERVATION WAS UNABLE TO CONFIRM THE FLIGHT FOR THE SAME PRICE AND DATE. Also they charge your credit card before providing you a ticket.
Billets avion
Compagnie à fuite absolument !
Des voleurs !
4 billets achetés en février 2020 , mais vols annulés pour cause de covid, ils m’ont délivré un avoir valable 18 mois mais encore en période covid impossible de partir …
Demande de remboursement de l’avoir en cours depuis le mois d’octobre 2021 soit
14 mois de relances après presque 3 ans après ma réservation et je n’ai toujours pas ... la couleur de mon argent !
Ils ne répondent même plus à mes mails, quand j’appelle on me répond que ma demande est toujours en cours auprès de la compagnie, que les délais sont long et ils me demande de patienter !
Ma patience a des limites !
Review with most votes
A trusted partner
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