Firstly, the website said the product would be mailed in 1-3 business days. Day 6, I had to follow up on my order. Per the email response they were behind due to Covid and Holiday season. I purchased this item for a Christmas present. I then received an email saying they had mailed the package to be received 12/29. Once the package was delivered they had literally only mailed a sample packet of body wash. I had to write them AGAIN and this time all I got was a response saying "sorry for the inconvenience, we're out of stock. Here's a 25% discount towards your next order". I can choose who I decide to spend my money with. Needless to say, I will not be using this company again.