Soulmia Reviews

: 145
87% Would buy here again

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E
Edyta
I am usually careful with online buying, and I have made clothes purchases before, when I was really disappointed with quality. But the dresses on Solumia website looked so beautiful, I thought I w...Read on
L
Linda
They have a huge range of clothing. I ordered a lot of short sleeve shirts, as I saw my closet have no shirts for me to wear out for a casual day or just to chill at the park. I worked as GM, so my...Read on
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Darina Sadovska
Reading all the negative reviews, let me add my own experience. - The T-shirts arrived in a reasonable time, tracking was available. - Quality is good, they are really cotton, and they are ok als...Read on
R
Raylene Keith
In June 2021 I placed an order for 6 items but unfortunately only 4 of them fit properly, even though I followed the size chart for each item. When I reached out to customer service to enquire abou...Read on
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gcvbn,b
Customer -support- number +1.8.0.5.4.2.0.3.0.0.8 phone number +1.8.0.5.4.2.0.3.0.0.8 Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8Read on

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    3 summer dresses order #1919-GCMM2107080325080199

    I am usually careful with online buying, and I have made clothes purchases before, when I was really disappointed with quality. But the dresses on Solumia website looked so beautiful, I thought I would give it a go. I was not disappointed. I ordered 3 dresses, which arrived within one week, nicely packed i separate packages. The dresses look exactly like in the pictures, they are vey good quality made of nice materials and with care. They are just gorgeous, and they fit perfectly, so the sizing posted is also correct. I couldn't be happier, and I would really recommend the service to anyone. I will be definitely coming back for more clothes, as they are really worth it, and not as expensive as on some of the other websites.

    Still no response on when my order will arrive I just hope and prayed this is not a fake website.

    I purchased an outfit from Soulmia. When it arrived I found the pants fitted fine, but the top was unusually small. I tried to get in touch with support at Soulmia, but with no response. I am very disappointed

    Thank you for taking the time to write your review.
    According to the tracking website, your package has been delivered.
    Please feel free to contact our support team at [email protected] if you have any further questions.
    Soulmia Team



    Dear Gail Mucci,
    We are sorry to hear that the top doesn't fit you well.
    Returns are allowed within 14 days of receiving the item.
    ​After checking the system records, we find that we have replied to your relevant email on August 26, 2021. I'm sorry to hear that you did not receive this email, it may be landed in your spam mailbox.
    I have followed up on your case and provided you with a solution in the email. Please kindly check it and reply to us.
    Soulmia Team


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    GCM2108131920533717

    They have a huge range of clothing. I ordered a lot of short sleeve shirts, as I saw my closet have no shirts for me to wear out for a casual day or just to chill at the park. I worked as GM, so my closet consist of blouses, blazer, flowy tank tops. Their products are amazing, soft, sturdy, colorful, so many different prints to choose from. I can’t believe I on my found this site, I can’t wait to order again so I can expand my fashion line.
    However, it did take a while to get my order, but with the health hazards, it’s understandable. Out of the items I’ve ordered, only 3 had an issue, but customer service took care of it SO QUICK! They were understanding and gave me wonderful options to resolve my issues.


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    T-shirts

    Reading all the negative reviews, let me add my own experience.
    - The T-shirts arrived in a reasonable time, tracking was available.
    - Quality is good, they are really cotton, and they are ok also after couple times washing them.
    - They fit absolutely true to size. Note: I am from Europe. American sizing is different, and that might lead to the sizing confusion. What we label M in Europe, is called S in the US. So, US folks need to be aware of this and order one size up. Everybody else is fine.
    - The only downside is the price, you sure can get T-shirts for cheaper. But not with this kind of funny pictures, and I was buying for specific designs.

    Overall: happy customer.

    Hi Darina, can I ask how long it took for you to receive your shipping? I have used the tracking function since day one and every second line says it’s been delayed for some reason. Now it’s listed as “delivered” yet I’ve received nothing.
    Please advise, are you legitimate? How many times have you bought from Soulmia?
    I’m sure you can appreciate I’m really upset at the moment!!

    Hi Jo mine says it was delivered but I haven't received anything. Did you ever received yours?

    I have received multiple emails stating the warehouse moved and my order is delayed. I'm supposed to have a tracking number by 04JUNE2021.

    Same thing, warehouse moved. Bullshit scam

    I just got the email too...on June 2nd

    I ordered my shirt on 1st june and i haven’t received yet and today is june 8th still it’s showing sorry it’s delay for some reasons seriously guys don’t trust this app this is totally fake.

    I ordered on june 8th and it is now june13th and i haven gotten a shipping email..

    I ordered June 4th and still nothing I paid extra shipping to have sipped with 3-7 days its been 2 weeks yesterday - What to do

    I ordered and I got an email about the warehouse... No delivery for 3 or 4 weeks now.

    Mine order says delivered but I haven't received anything

    I ordered one for my daughter and after three weeks it said "Number not known disposed of by post office". I doubled checked her address and it was fine. No refund or anything. It did say it shipped from China

    My order says delivered on July 1st. I was home the entire day and nothing was delivered. Soulmia told me to check with my local carrier with a tracking number. The tracking number they gave me does not exist with FedEx, UPS or USPS. I've requested the carrier information 3 times and they ignore the question in my emails. I'm one more response of them telling me it's delivered and not actually helping me and I'm calling and disputing the charge...terrible service

    Please note that Soulmia currently does not provide telephone service. If you have any questions, please contact Soulmia's support team at [email protected].

    I ordered eleven items on soulmia just about 4 days ago but I went to check the progress and the order says output failure even after being "quality inspected" could you tell me what is happening and if the money will be aren't back if its not delivered?

    Any company that will not provide a phone number for customer service is a poor company.
    I will never order from this company again.

    Never ever buy from this place again. All sizes are 1 or 2 smaller than what usually should be. Their return policy sucks sine they ask you to return them directly to China and pay for the shipping expense.

    I had tracked mine and it stated there was a "Failure" in Delivery. Hmmmm So I tryed double checking it, 24 hrs later nothing but then now it's "Delivered" but Rancho Cucamonga, CA!!! WHAT?!! I'm in TEXAS! I think the postive reviews are actual workers to support this online and not actual customers. I see a bunch of the same reviews of the same..."Deliver problems, wrong deliveries and other problems." At this point a month after placing the order, I lost interest in the shirt and I want my money back!

    I should have looked into this company before I bought items from them. I ordered a dress and 2 shirts. It took 4 weeks for them to come. The material that the clothes were made of was the thinest material I have ever seen. The dress is a wrap around with only a belt to hold it together, not a button or snap to help keep it closed. I, like others just looked at the pictures and ordered. I won't do that again.

    I placed an order about a month ago,2week ago I received a tracking # ,entered my emails address with the tracking info. Reply was emails doesn't match account on file, but keep getting advertisements for the website, there's no more money to be spend here. Products look good,service ... real bad


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    T-shirts, Hoodie and Sweater

    In June 2021 I placed an order for 6 items but unfortunately only 4 of them fit properly, even though I followed the size chart for each item. When I reached out to customer service to enquire about their exchange program the individual took the time to hear my concerns and I was pleasantly surprised to hear that they were willing to send me a new shipment with the correct sizes. This was above and beyond my expectations! The new shipment arrived quickly and everything fits properly now. I would definitely recommend this company as their clothing is great quality and their customer service is great. Also, if you have a long torso I would suggest you size up as their t-shirts run a bit short.


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    fugjfhb

    Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
    phone number +1.8.0.5.4.2.0.3.0.0.8
    Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8


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    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008

    ey showed up in under a week! The dresses are beautiful, and good quality. However, one of the dressed (ordered M) was too small.cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 I emailed them asking for a large. They replied right away, saying they would replace with a large. They communicated multiple times apologizing for a bit


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    Tees from the "graphic" collection

    Big warm THANKS to Soulmia's team!!!
    Everything is always fine about my orders with you, the quality of your t-shirts is very good and they always arrive on time ????
    I've ordered 3 times already (about 10 tees and crop tops) and I will strike again cause I really enjoy what you propose, especially in the "graphic" collection, very funny messages and sooooo truly speaking!!!
    I'm sure I will also order in your other collections soon and I already ordered some gifts for my family!
    I highly recommend your website all around me cause people like my tees and wanna know where they come from!!!

    I ordered several t-shirts. Before ordering I asked if the sizes were true. I was told they were. I ordered size XL to be on the safe side. I received the shirts today. The would fit an American Girl Doll. They were so small. The graphics were nice, but I will never purchase from this company again. The church flea market will be happy with the donations. I am not.

    Please note that Soulmia currently does not provide telephone service. If you have any questions, please contact Soulmia's support team at [email protected].


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    T-shirt

    I accidentally came across the soulmania.com on one of the social media. When I opened and observed the site, I found very nice and funny t-shirt and made my first order approximately 1 month ago.
    Because of pandemic situation I had to wait my order more than usual, but the communication with Soulmania team was very responsible and quick. By way of compensation and as a gesture of good will they refunded the shipping fee.
    When I finally got my t-shirt, I was surprised by it's quality. The price and waiting were worth it.
    Can't wait to keep shopping on soulmania.com


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    Tee shirts

    Soulmia has an enormous amount of men's and women's apparel to choose from on their website. It is beautifully presented and it's very easy to find your desired product and navigate to a satisfying purchase. Their ranges are really quite unique, inexpensive, with wonderful value and performance. And another big plus, which I have personally experienced, is that if I'm the unlikely event that anything goes wrong with a sale, this company's support team will bend over backwards to make it right for you rapidly and courteously. So you can buy with confidence. Big Thank You Soulmia.


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    Two dresses

    I am very impressed with soulmia after my first order. I was expecting the items to take a while to arrive, but they showed up in under a week! The dresses are beautiful, and good quality. However, one of the dressed (ordered M) was too small. I emailed them asking for a large. They replied right away, saying they would replace with a large. They communicated multiple times apologizing for a bit of a delay in the processing of the order and thus shipping. The communication was so appreciated and the way they handled the replacement as well. Will definitely shop with them again!!

    SOULMIA PROFITS FROM HONEST AND HARDWORKING ARTISTS! THEY COPY THEIR WORK WITHOUT THEIR PERMISSION. THEY ARE THIEVES!

    Dear Customer,
    We regret that the products did not meet your expectation. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.Please rest assured that customers can contact us within 14 days of receiving the items.Please offer us your order number or you can directly contact us at [email protected].
    Once we receive your information, we will provide you with an effective solution.


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