sparkletts Reviews

: 14
64% Would buy here again

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H
hkxyty
Won't return bottle deposits, even when you recUSTOMER sRVICE pHONE NUMBER +1...8O5(...301...7042... cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2)... customer phone number+1 805 301 7042 ...Read on
Y
yiryty
Customer -support- number +1.8.0.5.7.0.6.7.4.6.6 phone number +1.805.706.7466 Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6Read on
Y
yrfg
Customer service is great, explained clearly thecUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 membership to me. Price is just 4 bucks delivery and i got...Read on
B
BABU GEORGE
Nothing to write good about this company. Missed deliveries, still charge you for them. Won't return bottle deposits, even when you return them. To reach the customer service, allocate at least 45 ...Read on
J
Judith Miller
I was soooo happy with this company until they became involved with Primo, everything went downhill. I have been in Customer Service my whole working life and if I had to work for this company I w...Read on

All reviews (14)

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    xmtfng

    Won't return bottle deposits, even when you recUSTOMER sRVICE pHONE NUMBER +1...8O5(...301...7042...
    cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2)...
    customer phone number+1 805 301 7042
    turn them. To reach the customer service, allocate at least 45 minutes of your time.


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    jkfhgv

    Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6


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    esfc

    Customer service is great, explained clearly thecUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 membership to me. Price is just 4 bucks delivery and i got it after 4 days. 5 stars to al


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    Water delivery

    Nothing to write good about this company. Missed deliveries, still charge you for them. Won't return bottle deposits, even when you return them. To reach the customer service, allocate at least 45 minutes of your time.

    I'm going nuts here trying to find your new water delivery schedule for 77068. When I log in, there's no delivery info. as suggested there is and via the website, everything but. Please get someone to amend your website. This is frustrating as all get out.


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    Monthly home water delivery

    I was soooo happy with this company until they became involved with Primo, everything went downhill. I have been in Customer Service my whole working life and if I had to work for this company I would quit in a minute. Customer Service, when you can get through after 45 minute wait, is horrible. Your get a computer call telling you of your water delivery and it doesn't happen. Your get billed for water that was never delivered and it takes weeks that I don't have to spend, fighting with these people to get the bill corrected. I have never seen such a mess. I am looking for an alternative because I am done with these people. I guarantee that they are not going to even look at these reviews. They need to get new management in here to fix this.


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    water delivery

    Customer service is awful. If you want to talk to a live person about an issue you will be on hold for an average of 35 min to an hour. If you have an issue, say your cooler stops working, and the rep tells you they can deliver a replacement on a particular day DONT BELIEVE THEM. They routinely change that date to one they prefer and they don't call you to tell you. The only way to find out is to call them and ask if the delivery is still scheduled?! That is the policy as described to me when I called. So if everything is good esrvice works but if you have any issue you are out of luck relying on them.


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    water service

    Stay away from this company. You cannot cancel the account. I have spent about 5 hours over the last month trying to contact them to no avail. They slam you with more water than you order. They do not credit you with the bottle deposits they slam you with. This is a prehistory business in need of a class action suit!

    I have never called when there wasn't a ' heavy call volume. I have tried email and they will not return all emails.

    Just stay away from them and avoid the days of wasted time you will inevitably encounter.


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    100

    Do not use these people. They keep stealing money from my account. And never even received the cooler. I was a new customer and only received two bottles. I was told by rep no money would be deducted if using a credit card and that was a lie. 50$ came out and now 31$ without authorization. And it’s not even been but a week. Jokes on me! I’m freezing my card 1st thing in the morning. Problem is once i freeze it they can’t refund my money. Dammed if I do dammed if I don’t. Rip off! Can’t even sleep over this s**t! Its not even an option to be able to reach someone so they can fix it. The website gives contact #s but that’s a lie too. They want you to only use online Only. I’ve tried so hard canceling and that’s not even an option on the website. I’m dumbfounded and oh so terribly disgusted with them. I was really looking forward to having a cooler too. Not anymore, I just want my money back now. Zero stars.


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    Don’t use them

    The only positive about this company is the first weeks. After that they never show up or even answer you. The line is always busy and they don’t email back. I cannot get into my account because of website errors and then they say I’m past due. When I try to pay, there is no one to help me so I can do that.


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    Costco Sparkletts

    Something has been wrong with their website for a couple of weeks. I believe they have been hacked. A lot of customers are having trouble getting them on the phone and deliveries have been virtually ceased. Some on auto-pay continue to be charged without receiving service.


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