Strathberry Reviews
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East west mini purchase
I recently got the East West mini bag from this store, and I gotta say, their service is top-notch. When I got my order in June, I realized I accidentally ordered two bags instead of one due to a system glitch. I contacted customer service right away, and they actually replied within 2 hours even though they're overseas. The staff was super quick and fixed the issue, so I only got one bag like I wanted. The bag itself came in just a week, and I'm so happy with it. I was a bit nervous to buy from this store because of some bad reviews online, but I'm really glad I went with my gut because my experience was great.
Bubbling bag purchase
I snagged this bag right before Black Friday and was so bummed when I saw it had bubbling on the side when it showed up. Luckily, the folks on the customer support team were fabulous and got it all sorted out by sending me a fresh bag and setting up the return of the messed-up one. As an added bonus, they also gave me back the extra cash I paid since the bag went on sale during Black Friday. Chelsea from customer support was super nice, understanding, and really good at fixing things. I'm absolutely loving my new bag and super thankful for their assistance.
Recent bag purchase
I recently bought a bag that I'm really impressed with. The customer service at the store was great - they were super quick to respond and gave me all the info I needed. The bag itself is top-notch too, with really nice stitching and strong materials. You can tell that this company really cares about what they're making. I'm pretty confident this bag will hold up for a long time. I'd definitely suggest checking them out if you want a bag that's both high-quality and long-lasting.
E/W mini bag
The E/W mini bag is so pretty, I love it! It looks amazing and I would definitely give it 5 stars just based on appearance alone. But here's the deal. The website claimed it could fit my iPhone pro max, which it does, but it's a snug fit without a phone case. So, the sides kind of stick out a bit and that kind of bothered me. But if that doesn't bother you, then you should be good to go!
Wedding handbag
I bought a handbag for my sister's wedding and had some questions. The online chat helper was super helpful and fixed my problem right away. I placed my order and it came the next day. The mini Nano handbag is so cute, and I absolutely adore it!
Beautiful designs
I'm loving my new bag! The designs are super pretty and the quality is top-notch. I don't need celebrities to dictate my style, I know what I like all on my own. I feel so fancy strutting around with it, like a total queen!
Recent handbag purchases
I just bought a couple of handbags and they are absolutely stunning! I can't stop admiring them and I'm already looking forward to getting more. The store staff was incredibly helpful and really went out of their way to help me. I highly suggest checking out these handbags if you want to make a stylish statement.
Recent bag purchases
I recently bought some bags from this company, and I gotta say, the bags themselves are pretty good quality. But man, I've run into some problems with their service. The bags didn't come with the right packaging - no boxes or dust bags, which is a bummer considering this brand is all about top-notch stuff. I tried reaching out to customer service and the Edinburgh showroom, but they haven't been much help in getting me those missing items.
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Recent bag purchases
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