The Home Depot
Spotlight: What are our customers saying?
On May 7th I entered the Equipment Rental Dept. of Home Depot in Salem, MA. This is located on Traders Way. I had the fortune of being waited on by a young man by the name of Isaiah Lopes. He se...Read on
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Rented a deck sander
On May 7th I entered the Equipment Rental Dept. of Home Depot in Salem, MA. This is located on Traders Way. I had the fortune of being waited on by a young man by the name of Isaiah Lopes. He seemed timid and stand offish at very first....but quietly built my confidence that he knew what he was talking about. I was a bit of a challenge at first as he was directing me to a piece of equipment that had not been recommended on my prior visit to the Dept. He was very good at explaining how to use the equipment, the materials I would need, estimated well how much I would need but recommended I buy extra, just in case, and assured me the unused could be returned. The most impressive part was that after I told him I did not have a smart phone to watch the online tutorial he recommended, he pulled it up on his computer and told me I could watch it while he waited on another customer. I accepted his offer to help me load the machine in my car and at that time asked him what he was studying in school. When he told me-Nursing- it made sense that his training in anticipating a customer's needs and concern for the customer was obvious at this time. I hope that all he brings to his job at Home Depot is appreciated.