Tinstree Reviews
Reviews (22)
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Unique clothing designs
I just bought some stuff from this website and let me tell you, they've got some really cool, unique clothing designs to choose from. The website is super easy to use and it's a breeze to find what you're looking for. I really liked that they take the time to keep my personal info safe, it definitely made me feel better about making a purchase. I love that they have such a wide variety of designs because I like to rock some standout looks instead of blending in with everyone else.
Shoes
I ordered WHITE shoes. They sent me Beige. They want me to pay for the return shipping and won't refund my money until I do so. Very difficult to work with and at one point just sent me a smiley face in response to my statement that I should not have to pay for their mess up. SCAM company! DON'T WASTE YOUR MONEY!
Quick and simple purchase
Who would have thought ordering could be so simple? I found what I was looking for in no time and didn't have to go through any extra steps to buy it. The whole process went really smoothly. I've already told my friends about this place and I'll definitely be shopping here again. Great job, keep it up!
Shoes arrived without tracking
I was stressing a bit because I didn't get any tracking info for my shoes from Tinstree. They ended up showing up late, but they looked just like the picture. The weird part was they didn't even come in a box, just a plastic bag. But hey, when I finally tried them on, they were really comfy! So all in all, I'm pretty satisfied with my order. I'd definitely order from them again.
Shoes purchase
I recently bought a pair of shoes from this store and I was pretty let down by the quality. Even though I saw good reviews, the shoes just didn't live up to what I expected. Trying to return them was a pain and it definitely taught me to always check reviews before buying something.
Shoes
I got the shoes pretty quickly, but ran into some issues with the sizing because they don't offer half sizes. I ended up buying a size smaller, hoping that it would fit better.
Shoes
This is the most unprofessional company I have ever dealt with. I ordered 4 pair of shoes and two pair I didn't care for as they are the cheapest shoes I've ever seen. I requested a refund and they require you to jump thru endless hoops. First they ask you to use the items for a gift to someone? I followed their instructions to the "T" and shipped them to the address they provided. I have sent numerous emails as to why my refund has not been sent to my cc account? They again start the process over asking for pictures of the items returned? DO NOT DO BUSINESS WITH THIS COMPANY. To date I have not received my refund or an acknowledgment. BEWARE
Navy blue size 8 sandals
Ordered size 8 sandals but received size
9 1/2. Emailed for a refund and where to return sandals. I received an email telling me to give them to someone as a gift. I filed complaint with BBB, Federal Trade Commission, and disputed charges with my credit card company. DO NOT ORDER FROM THIS COMPANY!Shoes
TINSTREE IS A SCAM. Products are shoddy... there is no customer service...’ you can’t get refunds on returns. WORST BUSINESS! DO NOT BUY ANYTHING FROM THIS SITE.
shoes
One of the pairs of shoes I ordered didn't fit so I reached out to them to initiate a return. They replied that I instead should just gift them to a friend. What?! After having to email with them a few more times I finally received an address to return the shoes to. In the same email they also asked that I provide them with the carrier and a tracking number, which I did. They then replied that they were too busy to track packages and that I needed to track it email them again when it had arrived and again request for a refund. They still have yet to reply to that email and it took them almost two weeks to refund my credit card. If I could give them no stars, I would.
shoes
I ordered a pair of shoes. They were to big. I emailed the company and they email me back, suggesting I keep the shoes and give to someone as a gift instead of returning? Really? Finally got a email back with a fake phone number and return address? I called the number a lady voicemail stated that was not Tinstree number?
2 PAIRS OF SHOES
RUN DON'T WALK AWAY FROM SITE! I read the horrible reviews about this site, yet held out hope because the shoes looked so nice in pictures. What I received, was not nice at all. Clunky odd shoes that smelled like either a dead skunk, or death. A real shame they are still in business. I had the same response I read from others, can't I give them as a gift, or pay to ship back. I wouldn't give an enemy a putrid smelling pair of clunky shoes. READ THE REVIEWS! BELIEVE THE REVIEWS! Wish I had...
Ankle booties
Awful! Do not buy from Tinstree. My shoes REEK of chemicals, they smell like gasoline!
I cannot wear them. When I asked for a refund, they wanted me to pay to ship them back or suggested I gift them.boots
I wish I had read all the negative reviews about this company before I made my purchase. First, they did not process the order correctly, so I was waiting for over 2 weeks. When I contacted them, they told me that the boots were coming from China, so they did not arrive for another several days, well after the date that I needed them. When they arrived, they were a size too big (clearly marked, so it was not an accident). When I tried to return them, they told me I should give them to a friend as a gift. Since then, they have done everything to stall my refund, answering each email with another request, "please send us a picture of the item, please send the tracking information, please send confirmation that the return was delivered to us," etc. Also, they are not refunding the shipping cost and also, I had to pay for the return shipping. To date, I have not received my refund, even though I have confirmation that they received it on October 5. I first put this order in August, and it has been nothing but a serious waste of time and money with nothing to show for it. This is a horrible dishonest company and I hope it goes under.
I had the same issue Crystal. The smell was horrible, and sadly I almost could have tried to fix if they looked even remotely like the picture.