Tribesigns Reviews

: 16
19% Would buy here again

Spotlight: What are our customers saying?
Write a review

J
John Washington
The desk arrived and the required parts do not match to put the desk together. I have been going back and forth with customer service sending pictures and attempting to explain the problem and they...Read on
M
Mario
Received item damaged. Box was damaged but taped with duck tape and the package was resealed. Asked for a refund but still having problems returning . I put the desk together but the desk is made c...Read on
K
Kalu
Advertised item as a desk but its 35 inches tall. Unless you are over 6'2 your hands will be shoulder height. They show the desk with a standard chair. I challenge them to use the chair shown. Cust...Read on
J
Joanne
Unit arrived without all of the necessary screws and bolts to assemble it. The included assembly instructions were for a completely different set of shelves and not the ones I ordered or received....Read on
J
J
Wow, so many pop-ups! Pop-ups when you first land on the website. Then when you go to actually pay for an item, you are invited to leave a tip. No. No tip. Then after you complete the purchase...Read on

All reviews (16)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Industrial Computer Desk with 5 Tier Storage Shelves, 67 inch Large Office Desk colour: Retro Brown SKU: HOGA-C0177

    The desk arrived and the required parts do not match to put the desk together. I have been going back and forth with customer service sending pictures and attempting to explain the problem and they keep sending me a canned message that they do not understand the problem and can I send clearer pictures. I have sent over 30 pictures and I am frustrated and ready to just send the desk back and try something else.

    WARNING!! DO NOT BUY FROM THSI WEBSITE. Terrible quality products. Horrendous customer service. They will do everything in their power to make you keep the product and take your money. Save yourself the headache and buy from a more reliable source.

    DO NOT BUY FROM THIS WEBSITE.
    Ordered a desk as a graduation gift for my daughter. Desk was delivered with missing parts. Emailed company and no response. Company also gave me a cheaper desk and never provided a refund. DO NOT BUY.

    This is really bad, John. I am still waiting to get my refund of an item I never received (see my review below). The main issue with you is that once you request the return, they will give you thousands of inaccurate responses. Hopefully this won't be your case. We should all organize and fill a class action or report for this company. Does anybody know how we can do this?

    I purchased a vanity for my daughter and the mirror came in broken. It's been days and I haven't been able to get a hold of anyone. The website I found for customer service issues does not exist. It's been really frustrating for me . Amazon should stop selling their products base on the reviews because we all seem to have the same problems lack of communication. They are not legit if they do not have a customer service line. I don't even know what else to try????


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Desk

    Received item damaged. Box was damaged but taped with duck tape and the package was resealed. Asked for a refund but still having problems returning . I put the desk together but the desk is made cheap and once build it is wobbly. Two weeks asking for refund going back and forth with email. First they wanted give me $40 discount then $60 and finally $100. I let them know I do not want discount since the package and items are damaged, still waiting for my refund.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Terrible Desk

    Advertised item as a desk but its 35 inches tall. Unless you are over 6'2 your hands will be shoulder height. They show the desk with a standard chair. I challenge them to use the chair shown. Customer service literally laughed at us and referred our concerns to their team located in CHINA. BUYER BEWARE. I reported them to the FTC. Please do the same if you have similar problems. I am surprised Amazon and Wayfair even carry their merchandise.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shelving unit

    Unit arrived without all of the necessary screws and bolts to assemble it. The included assembly instructions were for a completely different set of shelves and not the ones I ordered or received. I've attempted twice now to reach out to the company for the additional missing hardware and have gotten no where. Returning this thru Amazon, and if Tribesigns balks giving me a refund I will file a claim with my credit card company.
    DO NOT USE THIS COMPANY. CHECK THEIR BBB REVIEWS!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Drying Rack

    Wow, so many pop-ups! Pop-ups when you first land on the website. Then when you go to actually pay for an item, you are invited to leave a tip. No. No tip. Then after you complete the purchase, you get a pop-up "inviting" you to buy some random ... that the company is trying to move. That pop-up makes it look like I just bought the wrong product, which is upsetting, confusing, and annoying. Then, I get an email trying to get me to come back and sign up for spam from Tribesigns. No. All of this put together makes me uninterested in doing business with Tribesigns.

    After all of this BS, I asked for a refund. What an annoying waste of time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Armoire

    I made an order and requested to have it cancelled 15 hours later. Per the website they will honor a cancellation within a 24 hour period. I have emailed them, messaged them on instagram, and facebook and have had no response.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tall Shelving

    Ordered two tall, heavy shelving units. Both arrived without the hardware necessary to assemble them. Immediately contacted customer service. Five weeks later still no hardware. Excuse after excuse. Very poor customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bookdisplay case

    The absolutely worst customer service. No phone access. Merchandise sent. Arrived damaged. Looked like we were sent used parts. Be aware likelihood what you receive will not be new. Then be prepared to negotiate via email. Aaaaaaaach! Awful


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Heavy duty garment rack

    I purchased a garment rack and was delivered, but didn't receive it. The customer service office is remote, fast, but unable to offer courteous assistance.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chair

    My issue is I can't get a number and my chair came with zero hardware so I don't really know what to do take the whole thing to Lowes I guess see if they can help me won't ever buy from them again


Others also viewed