Vestiaire Collective Reviews

: 8
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L
Lillie
I recently bought this super cute designer handbag from VC and, man, it was a rollercoaster of emotions. The person selling it had described it as practically brand new, with no signs of wear and t...Read on
C
Catherine Nitzsche
I wasn't sure at first because of all the different reviews, but I decided to take a chance and order a tote bag and some sunglasses from the website. And you know what? I was actually really ...Read on
J
Jack Nader
I just bought a designer bag from VC and I gotta say, the whole experience was super smooth and impressive. They really took the time to check the bag for authenticity, which definitely made me fee...Read on
P
Percival Emmerich
As a client of Vestiaire Collective, I have had a fantastic experience shopping for high-end fashion items online. The platform offers a wide range of gently used luxury items from top designers at...Read on
A
ava
I had a problem with a cancelled order because the buyer didn't pay after getting the item. It was frustrating, but Vestiaire Collective handled it well. It took some time to fix, but their cu...Read on

Reviews (8)

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    Authentic Designer Handbag

    I recently bought this super cute designer handbag from VC and, man, it was a rollercoaster of emotions. The person selling it had described it as practically brand new, with no signs of wear and tear. But then, when the bag finally arrived, I saw that it had definitely seen better days. There was a hole in the leather and some big ol' discoloration that totally wasn't in the pictures on the website. It was a real bummer, let me tell ya.

    But, when I reached out to VC about it, they were on top of it! They got back to me real quick and agreed with my complaint. They even sent me a free shipping label to send the bag back. Once they got it, no questions asked, they refunded me the full amount, even the delivery fee. So, even though it started off rough, VC really came through in the end. Props to them for making things right.


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    Tote bag and sunglasses

    I wasn't sure at first because of all the different reviews, but I decided to take a chance and order a tote bag and some sunglasses from the website. And you know what? I was actually really pleased with what I got. The stuff came in perfect shape, and they were even nicer than I thought they'd be. The pictures really didn't show how great they looked in real life. That being said, I do think that some things are a little expensive for what they are. You have to hunt around a bit for good prices, but there are some awesome finds waiting for you on there.


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    Designer bag

    I just bought a designer bag from VC and I gotta say, the whole experience was super smooth and impressive. They really took the time to check the bag for authenticity, which definitely made me feel better about getting the real deal. The shipping from Hong Kong was quick, and the regular updates on tracking kept me feeling good throughout the whole process. I definitely recommend Vestiaire Collective for their professionalism and how they handled my order. Thanks for the great service! I'll definitely be back as a customer in the future.


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    My Experience with Vestiaire Collective

    As a client of Vestiaire Collective, I have had a fantastic experience shopping for high-end fashion items online. The platform offers a wide range of gently used luxury items from top designers at a fraction of the retail price. The website is easy to navigate and the filters make it simple to find exactly what I am looking for. The customer service team is also top-notch, always responding quickly to any questions I have had and providing excellent support throughout the buying process.


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    Credit reimbursement for cancelled order

    I had a problem with a cancelled order because the buyer didn't pay after getting the item. It was frustrating, but Vestiaire Collective handled it well. It took some time to fix, but their customer service team was really helpful and made sure I didn't lose any money. I'm grateful for their professionalism and dedication to solving the problem quickly.


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    Sustainable fashion purchase

    I am so happy with the customer service on this platform. They really go the extra mile to make sure everyone has a great experience. And I love that they care about sustainable fashion too. Their fair warranties give me peace of mind. I'm a big fan of this platform and will keep on supporting them for sure.


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    handbag

    I just got this new purse from Vestiaire Collective and I gotta say, I'm thrilled with how everything turned out. The customer service was amazing, the bag itself is top quality, and having it authenticated by experts made me feel even better about buying it. Plus, the delivery was super quick, which was a nice bonus. And the fact that I'm helping out the environment by shopping here is just the icing on the cake.


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    Easy navigation, daily updates, wide selection

    I had a great time using the platform. The app was super easy to use, so shopping was a breeze. I was really impressed by how many new items were added every day, it showed that they really care about offering a lot of options for their customers. I could almost always find what I was looking for on Vestiaire Collective, even if it took a little searching.


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