Visual Click Reviews

: 2
50% Would buy here again

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M
Marie
Excellente service. Eerste maal bestelling geplaatst bij visual-click. Snelle levering van zonnebril op sterkte. Zeker een aanrader mbt prijs, kwaliteit en service. Ik ben een SUPER TEVREDEN...Read on
C
Cassandra
Visual-Click is absolutely horrible. I was looking for a pair of Gucci prescription glasses GG1003O 001. I typed in the item number into Google, and I was directed to the Visual-Click website. The ...Read on

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  • Ordering

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    Would buy here again
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    Zonnebril op sterkte

    Excellente service.
    Eerste maal bestelling geplaatst bij visual-click.
    Snelle levering van zonnebril op sterkte.
    Zeker een aanrader mbt prijs, kwaliteit en service.
    Ik ben een SUPER TEVREDEN KLANT


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Prescription designer glasses

    Visual-Click is absolutely horrible. I was looking for a pair of Gucci prescription glasses GG1003O 001. I typed in the item number into Google, and I was directed to the Visual-Click website. The website is nice and easy to navigate, and I decided that I would get my new glasses for them. This is the worst impulse buy ever. I was immediately put off by the fact that I never received an order confirmation email. I immediately contacted their customer service department. Instead of a Visual-Click employee following up with an order confirmation, given the fact that they could easily look up my order through my email, and billing address, I received an email response asking if I had paid.. Paid??? Would I be asking for a follow up if I hadn’t already given you my money??? I replied with a screenshot of my payment information. Then I get a response saying that my order should ship with 48 hours. This morning I received my glasses, and low and behold… the lenses are not my prescription. How can a retailer collect money from a customer when they already know that they have absolutely NO INTENTION of providing the service? This is wrong and deceitful. STAY AWAY FROM ViSUAL-CLICK.COM


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