Vooglam Reviews

: 31
45% Would buy here again

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C
Clara
The thing that becomes instantly clear once you start the buying process is that it is a case of false value compared to other cheap/Chinese based glasses companies. A frame may be very cheap, but ...Read on
F
Freckle
I ordered 6 pairs of glasses all of them are super cute!!! But unfortunately I didn’t like how a few of them looked on me which is ok because I expected this. I went to a eyeglass place to see if I...Read on
K
Katrina
I love my glasses. I knew it was going to take a while to get them. But since then I’ve ordered my sister and my daughter a pair. They are definitely high quality and definitely worth the wait. Yes...Read on
V
Verniece
I LOVE my six pair of glasses that I recently purchased. They are fashionable,sexy,business,fun,and affordable. I have received so many compliments. My prescription was filled in all of them and th...Read on
K
Kimberly S.
BE WARY! Do not shop with these folks! I ordered a pair of glasses on the 17th of November and paid for expedited shipping. I received an email on the 22nd stating that my glass were enroute, a...Read on

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    Glasses

    The thing that becomes instantly clear once you start the buying process is that it is a case of false value compared to other cheap/Chinese based glasses companies. A frame may be very cheap, but the cost of adding a prescription is much higher than similar online stores.

    Also beware that many of the super value frame prices listed in Facebook ads etc arent actually available when you go to their actual website.

    My glasses arrived much quicker than the estimated time even though I chose not to pay for premium shipping (since it was already not as cheap as I had thought). This is a HUGE plus point!

    My prescription is also correct in both glasses. I would buy from them again but I would keep in mind just how big and bulky their glasses are. I suspect its for speed & keep design cost down that a little more care isnt given but its a real shame. My glasses I feel are JUST below looking costume/clownish/silly but some designs when you have in mind how big they are would cross the boundary. Ive only seen this to be the case, in my opinion in many customer photos Ive seen.

    So I will buy again for these unusual and unique glasses but with caution!


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    6 pairs of glasses

    I ordered 6 pairs of glasses all of them are super cute!!! But unfortunately I didn’t like how a few of them looked on me which is ok because I expected this. I went to a eyeglass place to see if I could get my prescription put in and was told no… I was sad but I wear contacts so yo be stylish I’ll just wear the frames with my contacts…problem solved!!! I will definitely order again!! Also I did not do the express shipping and my order came much quicker than I expected! I ordered 10/16 received 10/25! Me : Happy customer!


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    Cat eye glasses with transitions

    I love my glasses. I knew it was going to take a while to get them. But since then I’ve ordered my sister and my daughter a pair. They are definitely high quality and definitely worth the wait. Yes, it took about a month, but so satisfied. Comes with a sturdy case a the tool to adjust screws if the ever become loose. Comparable quality to the ones you’d pay $200- $500 without hesitation.


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    Glasses

    I LOVE my six pair of glasses that I recently purchased. They are fashionable,sexy,business,fun,and affordable. I have received so many compliments. My prescription was filled in all of them and the shipping was extremely fast.I will definitely purchase again.

    Is this a legit website

    Yes its legit but I have been waiting for over a month! I was just told a week ago that one of my pairs was not in stock. I have not even received when it will be shipped. they apologized for the delay 2 weeks ago and added a free pair. But what's the point, if you still are taking forever!! I am so angry and will not be ordering again!

    I been waiting almost 2 months they keep telling me they are waiting on this frame. And I hear nothing!!! Nobody sends me any updates tracking or anything its just the same old generic explanation!! I am starting to think it is some kind of Scam!!! Nobody over there is trying to compensate me for anything!! I am pissed!!

    Imagine how I felt waiting 3 months for my order and then tell me there out of stock I make another order and of course out of stock with no compensation at all for the trouble was soo bothered

    You all do realize that this company is overseas in China

    Yall do realize it says they are overseas which i knew so i took their recommendation and got the expedited shipping its a reason they recommend that otherwise u will wait forever over a month or two and of course by time they actually try and use your frame they will be out of stock BC the ppl who chose to do expedited shipping got first dibs pay the 8.99 for shipping for two i spent still less than i would have going to the store in the states ????????‍♀

    I received my glasses, took quite awhile but I am fine with that... but when they arrived the lense was chipped. I tried 3 times to call, and was put on hold then disconnecbut , I sent an email right away with a picture of the glasses, and received an email back that they would replace the frames for half price. This is totally unacceptable and very poor customer relation skills. I have not responded to this reply from them and still not received a response. Again I was pleased with the glasses themselves they were lovely,,,, but extremely disappointed in lack of customer service

    I received my glasses within a week purchased
    I purchased my glasses
    through Amazon. I love them. Beautifully made will
    buy again.

    I ordered glasses .after about a month they came were very uncomfortable. I wanted to return them but was told I only could get back 50% and would have to pay shipping to the states. What a ripoff.

    For all of you who have posted- thank you because I was going to order however if it is taking a month to get them, forget it- they shouldn't charge your account until shipped however if it takes that long, just cancel your order.


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    Edimeia (Prescription)

    BE WARY!
    Do not shop with these folks!

    I ordered a pair of glasses on the 17th of November and paid for expedited shipping. I received an email on the 22nd stating that my glass were enroute, and that was the last time I heard from them, outside of marketing emails.

    My glasses arrived in my home city (Wilmington, DE) on Nov. 30th and they in turn sent it on to Philadelphia and then NY, (as of Dec. 3rd). When I contacted them to find out what's happening, they advised:

    "We noticed that your package has been temporarily stopped by USPS, due to the issue of forged postage, please don't worry about it, would you like to wait for us to verify the reason with the logistic provider before getting back to you? We apologize for the inconvenience."

    When asked why I had not been notified since shipment much more regarding any issues, there was no response, but they did offer, "...we would like to offer you a 15% off coupon as compensation, would you be willing to wait for us to investigate the matter thoroughly? We will definitely get back to you within 48 hours, and we will take full responsibility if your glasses can't be dispatched, please don't worry."

    Advised them that there being an issue with COUNTERFEIT postage was a HUGE red flag and at this point, I just wanted a refund. They get the 3 stars only because they indicated that they were in fact refunding my money.


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    Eyeglasses

    Snappy looking glasses but poor quality. First pair were defective in shape of lens... replacement transition did not darken. Vooglam said by email to send them back ...at my own expense... and they would credit my card. Returned Jan 10– no credit and no reply to my inquiries at all.


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    7 pairs of Glasses

    I am pleased with all of my purchases. I did however pay for expedited shipping which they said it would be 7-14 days. I ordered on the 20th and they got to me on the 27th. I would definitely order again from here!


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    Black n gold cat eye

    I had no problem with ordering, shipping or receiving my glasses. 8 days with expedited shipping. Nice quality and I’ve had great compliments. Regular shipping takes a while I hear.


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    Eyeglasses

    First time ordering from this website, but overall I was highly satisfied with the price and the look. I love my new glasses! Just took a while for me to receive them.


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    Prescription eye glasses

    Love the frames no complaints about this company delivers good. products only one thing it hard to talk to. someone and time frame to get glasses


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