Waterdrop Reviews
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Easy installation, great appearance, efficient operation
This RO system is definitely the best one out there. The installation was super easy - didn't even need the instructions, that's how user-friendly it is. Swapping out my old system for this one was a breeze, and it was done in no time. The tap and RO unit look really sleek and modern, plus my kids can work it without any problems. The auto shut-off feature is amazing, no more spills or waste. I love how I can get just the right amount of water every time without any guesswork. The water comes out super fast, much quicker than my old systems. The continuous TDS display gives me peace of mind about the water quality, and not having a tank means no worries about bacterial growth or losing efficiency over time. The UV feature is an added bonus, especially since it's an LED UV so there's no wait for hot water - it's ready right away. Overall, I highly recommend this system and I'll update my review if anything changes. But for now, it's the top choice.
A Positive Experience with Waterdrop's Water Filtration Systems and Customer Service
As a client of Waterdrop, I have had a great experience with the company. Their water filtration systems are top-notch and have greatly improved the taste and quality of my drinking water. The customer service team is also incredibly helpful and responsive, answering all of my questions and addressing any concerns I had in a timely manner.
I particularly appreciate the variety of filtration options available, from simple pitcher filters to more advanced under-sink systems. And, the subscription service for filter replacements is convenient and ensures that I never run out of fresh filters.
Overall, I highly recommend Waterdrop to anyone looking to improve their drinking water.Tea maker purchase
The tea maker I got from Waterdrop was a total game-changer for us. It came well-packaged and was super easy to set up. Ever since we got it, we've been drinking more tea than ever, hardly even touching our fridge water filter. Having hot water right at our fingertips has made things so much easier - no more waiting for water to boil on the stove for a bain-marie. It saves us time and energy. Plus, being able to quickly rinse dishes with hot water in the sink before the regular water heats up has been a huge help. This tea maker has really changed the way we do things every day, and we'll definitely get one for any future home we have.
CF filter replacement purchase
I recently had to get a new CF filter for my water system and wasn't sure which one to order. I reached out to customer service for help and was really happy with how helpful they were. The person I talked to was patient, knew their stuff, and walked me through figuring out the right filter for my system. Plus, they told me I could get a free filter through my account, which was a nice surprise. When I got the filter, I was impressed with how well it worked, especially with the hard water in my area. Overall, I had a great experience with the product and the awesome customer service. I'd definitely recommend their services to others.
Refurbished unit purchase
I got a refurbished unit from this company, but it didn't work well right from the start. Still, I gotta say, their customer service was top-notch. They sent me a replacement real fast, and it works like a charm. They even sent me a label to return the faulty one. Thanks to Waterdrop, I now have clean water to enjoy.
Carbon filter unit replacement
I just dealt with a problem with my carbon filter unit. It gave me a red light warning out of nowhere, no purple warning beforehand. I got in touch with customer service, and they said it was probably just a temporary blockage. The next day, the light did go purple, and I heard a single beep when I started filtering. I ended up ordering a new filter, and it got to me pretty quick, in just a couple days. All in all, I was happy with the service and how quickly the issue got sorted out.
Country Water Source Solution
Waterdrop has been really reliable for us in our country setup, especially with our occasional water problems. Their equipment has worked like a charm, giving us clean and safe drinking water in this age of things breaking down and warranties that last forever. We've been really impressed with how well their products work, making us feel good that our water is getting filtered and purified the right way. The quality and performance of Waterdrop's equipment have gone above and beyond what we expected, so they've become the go-to company for our water filtration needs.
Easy installation and water filter replacement
I just got this new water filtration system and it was super easy to set up. Replacing the filters down the line seems like a piece of cake too. The instructions were crystal clear which made the whole thing a walk in the park. The water that comes out tastes amazing and having all that clean water on hand for drinking and chores is a game-changer. Even my plants are loving it - they're flourishing with this filtered water!
Discounted bundle purchase
I just bought this faucet bundle on sale, but the color didn't work with my kitchen. So, I called customer service to see if I could swap it out for a different one since I saw they had it on another site. The customer service team was amazing - they got me a new faucet in the right color at my door just two days after I asked about it. I was really impressed by how quick and effective they were in handling my request.
Water filter and jug purchase
I just bought a water filter and jug from this company, and I gotta say I was really impressed. The product quality is top-notch, and the customer service was on point. It's way better than those Brita brands, and I love that the filter lasts for three months. Definitely a solid purchase all around.
Under the sink water filter
Setting up this water filter was super easy, and let me tell you, the water quality is way better than any other brands we've tested out. It's been about 6 months since we started using it, and we're really happy with how well it works and how great the water tastes.
Replacement filter order process
Ordering the replacement filters was a breeze! The website was super easy to navigate, so I had no trouble finding the right filter and checking out. The filters arrived quickly too, just a few days after I ordered them. I was really impressed with how smooth and easy the whole process was.
Water dispenser purchase
The water dispenser looks awesome on our kitchen counter! It was really easy to install with the stuff they gave us and the instructions were a breeze to follow. The water tastes delicious and now we use it for everything - coffee, ice, and cooking! It was a bit expensive but totally worth it.
